Cloud Systems Administrator

Summary:
Red Arch Solutions is seeking a Cloud Systems Administrator to join our PRIME contract
on a small, dynamic team working with a federal agency in Washington, DC. The System
Administrator will be responsible for all operations and maintenance activities for an
AWS cloud-hosted analytic capability integrated with agency enterprise cloud-based
solutions. The ideal candidate will have significant background working with, and
troubleshooting, software deployed in Linux EC2 instances, OpenShift containers, and AWS console services and will possess knowledge of server certificates, AWS networking, logging, and software deployment techniques. The position is customer-facing, so excellent communication skills are required. The candidate must be a proven high performer/self-starter who is comfortable contributing to a variety of activities as a key member of a very small team.

• Background with MLDC and AI concepts and technologies is a plus.
• This position offers a unique opportunity to contribute to cutting-edge technology while supporting national security efforts.

• Provide support for implementation, troubleshooting and maintenance of an AWS-cloud hosted capability integrated with enterprise tools
• Support software deployment preparations and post-installation validation as part of the DevSecOps pipeline
• Provide Tier 1 (Help Desk) and Tier 2 problem identification, diagnosis and resolution of problems
• Facilitate and manage user access and user maintenance functions (account setup, user onboarding, access issues, external data source connectivity issues, etc.)
• Provide system security functions for continuous monitoring, logging, and auditing
• Provide performance monitoring and resolution for the system, working with external enterprise teams when necessary to identify and resolve issues such as bottlenecks, latency, or resource over/under allocation
• Perform routine maintenance of the system, such as planning for and implementing software and security patches, scheduling outages, monitoring logs and interfaces
• Develop efficient and repeatable processes, standard operating procedures, and automated methods for performing the system administration tasks wherever possible

• Active TS/SCI with Polygraph clearance.
• Security+ certificate (eligible for Privileged User access)
• Strong understanding of Linux CLI, cloud-based networking, and systems administration.
• Strong experience with cloud-native development and tools, including AWS Lambda, EC2, S3, and other AWS services.
• Experienced with maintaining and documenting infrastructure as code (IaC)
• Experience with containerization and scaled deployments using OpenShift/Kubernetes
• Experience in working with Log Management tools for secure and efficient logging.
• Experience with Splunk for data collection and monitoring.
• Excellent problem-solving skills and the ability to troubleshoot cloud and infrastructure issues.
• Excellent communication skills

• Familiarity with CI/CD pipelines and tools such as GitLab CI, Jenkins, Artifactory and automated security scanning and testing frameworks.
• Experience with DPaaS
• Knowledge and experience with AWS MLSpace
• Experience with Gitlab Ultimate for code management, Agile Scrum-based project management and documentation.
• Knowledge of Elasticsearch and other log management solutions.• Knowledge of Zero Trust principles
• Knowledge of and experience supporting the Machine Learning Development Cycle (MLDC)

• Monitors cloud performance. Performs cloud O&M administration. Solves cloud & virtualization issues.
• 12 years experience. (Education may count in lieu of experience AA-2 years, BS-4 years, MS-6-years)
• Experience managing AWS cloud resources. #CJ

The Red Arch Solutions pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Determination of official compensation or salary relies on several factors including, but not limited to, level of position, job responsibilities, geographic location, scope of relevant work experience, educational background, certifications, contract-specific affordability, organizational requirements, alignment with local internal equity as well as alignment with market data.

Red Arch Solutions Benefits Snapshot:

• 100% paid employee healthcare premiums. CareFirst Advantage Best in Class Benefits.
• HaloScripts Concierge prescription medication service
• Generous PTO.
• 10 % 401K 6% match vested day one and up to 4% profit sharing contribution.
• Annualized bonus compensation.
• Spot bonuses for hard work.
• Tuition reimbursement.
• 529 College Saving Plan.
• College Loan Pay Back Program.
• 11 Paid Federal Holidays
• Generous Referral Bonuses.

Red Arch Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Have more questions about Red Arch? Email us at [email protected]