Quality Assurance Manager (Plant QA Manager) (Harrisonburg)

CSC Sugar Refining Services LLC
Harrisonburg, VA

TITLE: Plant QA Manager


REPORTS TO: Director of Quality Assurance

INDIRECTLY REPORTS TO: Plant Manager

LOCATION: Harrisonburg, VA

Jobs Supervised (by title):

  • Plant QA Lab Tech
  • Sanitation Tech

Travel: Estimated at 5% or less


Job Purpose Summary:

• This position is responsible for managing all aspects of quality at the production facility necessary for the successful control of food safety, microbiological and chemistry compliance.

Essential Responsibilities:

• Manage the quality and food safety systems for the facility in accordance with corporate directives and requirements

• Perform internal and external audits to support the Quality Management System

• Provide hands on activity and management for the performance of microbiological and chemistry related testing related to product requirements (color, Brix, pH, yeast, mold, APC). Manage lab technician and operator in-process check performance.

• Oversees and lead Customer Complaint investigations, root cause analysis and corrective action execution.

• Produce reporting for quality results and perform corrective action initiatives

• Lead internal improvement and project management teams as assigned

• Assist in the training of facility teams for quality related activities

• Assist with mock recalls and other actions to test the systems for compliance

• Manage internal databases for documentation and testing data

• Disposition of nonconforming product and raw materials

• Organize customer orders with Production, coordinate carriers, and keep customers updated.

· Back up lab technician and/or provide plan with operations, tech 2 support

SQF Responsibilities:

• Serves at the Primary SQF Practitioner at the plant site, PCQI Certification is required

• Oversee the development, implementation, review and maintenance of the plant SQF System, take appropriate action to ensure the integrity of the SQF System

· Lead the facility HACCP team and Biosecurity programs

• Manage facility regulatory, customer, kosher and third party certification compliance programs

• Oversee quality related documentation and certifications

• Member of the Business Continuity Planning Team

• Leads the plant SQF Management Reviews and SQF Updates

• Leads the annual review of the HACCP Plan/Food Safety Plan, cooperates with Food Fraud Vulnerability and Mitigation Plan

• Responsible for CAPA, Traceability, Product and Equipment Hold Programs

• Involved in the New Product Development process (customer-specific specification changes)

• Oversees food safety GMP training of Service Providers and Contractors

• Maintain supplier documentation and COAs from all plant suppliers

• Maintain product specifications of all plant customers

Compensation details: 90000-90000 Yearly Salary

PI1b8e9f6e4d0f-38003-40513009

Posted 2026-05-12

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