Care Support Specialist - Part-Time
Job Description
Job Description
Care Advantage, Inc has an exciting opportunity to add to our team! We are the largest privately-owned home care company in the Mid-Atlantic, and the future is bright, as we continue to grow as part of an ambitious expansion plan. We offer a competitive wage , excellent benefit package to include 17 days of paid vacation and 10 paid company holidays along with the opportunity to join a winning team!
Job Summary:
The CSS is responsible for overseeing all Care Support functions. The CSS works directly with our clients and their families to coordinate care services.
Position details:
- Saturday and Sunday, 7a-3p; 3p-11p
- Each specialist will need to work 8 out of our 10 company holidays per year
Essential Job Responsibilities:
o Performs and oversees all scheduling needs for each branch office after hours and on weekends to ensure all clients' needs are met timely and accurately.
o Works with office administration to problem solve concerns as they arise
o Reports concerns to office administration
o Fields calls from clients and primary caregivers (family members)
o Fields calls from caregivers
o Acts as a liaison, communicating between office team and clients/caregivers after hours and on the weekends
o Responds promptly to urgent needs and communicates appropriately
• High School Graduate or G.E.D. equivalent, with two years' work-related experience
• Previous staffing experience preferred
• Attention to detail, be organized and possess strong communication skills
• Satisfactory reference from prior employers
• Customer Service and telephone experience helpful
• Must be able to work in the office and or from a home with a cell phone depending on
assigned shift
Location : 23173, 23218, 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23232, 23233, 23234, 23235, 23236, 23237, 23238, 23240, 23241, 23242, 23249, 23250, 23255, 23260, 23261, 23284, 23285, 23294
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