Program Director (RICHMOND)

New Season
Richmond, VA

Description

Job Summary:

Provides management and leadership direction to the clinic on a day-to-day basis. Works with the Medical Director, Regional Director, clinic staff, and corporate staff to ensure the overall well-being and safety of patients.

Essential Functions:

  • Ensure compliance with all local, state, federal, and Colonial Management Group, LP rules, regulations, and policies.
  • To ensure that the clinic operates within all operating budgets, including payroll, supplies, and overtime.
  • Actively recruits all clinic staff, including contract labor.
  • Responsible for accurate daily accounting of all cash transactions (including deposits) and daily accounting of medication inventory at the clinic.
  • Manage the provision of administrative and clinical supervision for all staff.
  • Monitor all clinic staff and contract labor in the performance of their duties and responsibilities.
  • Keep Colonial Management Group, LP informed, through the Regional Director, of any significant events or regulatory issues that may occur.
  • Make timely recommendations to address any regulatory concerns or significant issues that occur within the clinic.
  • Establish and maintain positive working relationships with local, state, and federal authorities as necessary.
  • Guides, coaches, and disciplines all staff within their clinic according to Colonial Management Group, LP standards.
  • Ensure appropriate staff levels of qualified personnel are maintained in accordance with local, state, and federal regulations and Colonial Management Group, LP policies.
  • Provide quarterly quality assurance reviews.
  • Achieve a three-year accreditation award from recognized accrediting bodies through daily application and conformance with national accreditation standards.
  • Prepare and submit annual, quarterly, monthly, weekly, and daily reports as requested and required.
  • Ensures that all patients and staff have completed all intake, admission, discharg,e and aftercare paperwork.
  • Develop a patient group session schedule for counseling staff to further strengthen the patient’s bond with the clinic.
  • Ensures proper training and development for all clinic staff and contract labor.
  • Ensures patient progress is accurately documented by staff in all patient charts.
  • Identifies any clinic needs and works to address those needs.
  • Reports abuse, maltreatment, and patient grievances to the Regional Director and CCO.
  • Educates patients in all aspects of treatment, corresponding health issues, and steps to recovery.
  • Assists in monitoring all patient activities on the center premises.
  • Actively participates in community relations activities.
  • Ensures that staff members have a clear understanding of Colonial Management Group, LP’s policies and procedures.
  • Ensures staff compliance with 42 CFR Part 2 and 45 CFR Parts 160 & 164.
  • Responsible for obtaining and maintaining proper licensure and/or certification according to specific state requirements.
  • Actively participates in CARF conformance and the state audit process.
  • Conducts treatment team and staff meetings on a regular basis.
  • Acts always in the best interest of the program and company; honors, supports, and protects the proprietary rights of the company.
  • Responsible for reporting all incidents at the clinic level to the Regional Director, Zone Director, Director of Human Resources and the Corporate Compliance Officer.
  • Holds the first interaction with all legal documents and is responsible for ensuring that they are handled according to policy.
  • Complete all staff and contract employees’ annual performance reviews in a timely manner
  • Ensure completion of Stakeholder Surveys at the clinic level
  • Responsible for all end-of-year data gathering efforts

Other Responsibilities:

  • Minnesota Staff Only: Responsible for completing the Freedom From Chemical Use Form.
  • Third-party billing clinics only: cross-train all clinic staff on deductible conversion and all third-party billing requirements.

Supervisory Responsibilities:

(Scope of the person’s authority, including a list of jobs that report to this job).

All clinic staff members and all contract labor in the region.

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Posted 2026-04-27

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