Sales Operations Specialist

Job Description

Job Description

Schedule: 2-3 days onsite in McLean, VA , Remote the remainder of the days
Department: Sales Operations
Reports To: Director of Sales Operations

About Us

We are a rapidly growing Value-Added Reseller (VAR) specializing in technology solutions for the U.S. Federal Government. Our Sales Operations team plays a critical role in supporting the sales cycle, ensuring accurate quoting, efficient order processing, and data integrity across our systems.

Position Overview

The Sales Operations Specialist supports the sales team by managing quoting, tracking opportunities, and ensuring data accuracy across key business systems. This role requires strong attention to detail, the ability to work in a fast-paced environment, and familiarity with government procurement processes. Additionally, this position provides insight into process improvements to enhance efficiency and accuracy over time.

Key Responsibilities

Quoting & Sales Support

• Generate and manage accurate, compliant quotes in Contraqer, ensuring alignment with vendor pricing and contract terms.
• Work with distributors and OEMs to obtain pricing, special bids, and deal registrations.
• Submit and track deal registrations through vendor portals, ensuring approvals and discounts are properly applied.
• Ensure quotes adhere to contract vehicles (IDIQs, GWACs, SEWP, etc.) and federal procurement guidelines.
• Coordinate with Sales and Sales Engineering to finalize quotes and proposals.

Opportunity & Order Management

• Maintain and update opportunities in NetSuite, ensuring pipeline accuracy.
• Track and monitor RFQs in Govly, ensuring timely responses and proper documentation.
• Ensure seamless handoff from quote to order processing, working closely with internal teams.
• Follow established approval processes for pricing and complex deals, ensuring compliance with internal policies.

Data Management & Reporting

• Ensure data accuracy across NetSuite, Contraqer, and Govly, maintaining system integrity.
• Perform regular data validation checks to ensure quote-to-order consistency.
• Support reporting needs related to sales pipeline, quoting activity, and operational performance.
• Identify and recommend process improvements to enhance efficiency and reduce manual workload where possible.

Required Qualifications

• 2+ years of experience in Sales Operations, Quoting, or Sales Support, ideally in a VAR, IT reseller, or government contracting environment.
• Familiarity with federal procurement, contract vehicles, and distributor/OEM pricing models.
• Experience with deal registration processes and vendor portals (e.g., Cisco, Dell, HPE, etc.).
• Proficiency in NetSuite (or similar ERP), Contraqer, and RFQ tracking tools like Govly is a plus.
• Strong skills in Microsoft Excel (VLOOKUP, Pivot Tables) and data entry.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Excellent attention to detail, organization, and problem-solving skills.

Preferred Qualifications

• Experience working with government-focused distributors (Ingram, Tech Data, Carahsoft, etc.).
• Understanding of quoting processes within federal contract frameworks.
• Ability to work independently while collaborating across teams.

Why Join Us?

• Work with a fast-growing leader in federal technology solutions.
• Gain hands-on experience in sales operations within the government sector.
• Be part of a collaborative, high-performing team that values accuracy and efficiency.

Company Description

Swish is a customer-centric, specialized integrator with an engineering first culture. Our core solutions are focused on IT modernization, performance engineering, and cybersecurity. Swish believes good people empowered to innovate, coupled with a continuous improvement culture and supportive leadership equals superior outcomes. To this end, Swish believes in hiring, rewarding, and retaining the most talented engineers and technologies in the industry.

Our people make Swish great. We work together on interesting projects and achieve exceptional results. We act as trusted advisors to our customers and are committed to client and industry innovation. We offer our people the chance to grow professionally with teammates they like and respect while tackling challenges that stretch their minds and expand their skill sets. We’re connected by our desire to innovate and continuously improve.

Swish’s high energy, challenging, and fast-paced work environment will keep you engaged and motivated. Work-life balance is a core priority at Swish.

EEO & OFCCP Statement
Swish is an Equal Opportunity Employer and a proud U.S. Federal Government contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable federal, state, or local laws.

We are committed to providing reasonable accommodations to individuals with disabilities throughout the application and employment process. If you need assistance or an accommodation due to a disability, please contact us.

U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Company Description

Swish is a customer-centric, specialized integrator with an engineering first culture. Our core solutions are focused on IT modernization, performance engineering, and cybersecurity. Swish believes good people empowered to innovate, coupled with a continuous improvement culture and supportive leadership equals superior outcomes. To this end, Swish believes in hiring, rewarding, and retaining the most talented engineers and technologies in the industry.\r\n\r\nOur people make Swish great. We work together on interesting projects and achieve exceptional results. We act as trusted advisors to our customers and are committed to client and industry innovation. We offer our people the chance to grow professionally with teammates they like and respect while tackling challenges that stretch their minds and expand their skill sets. We’re connected by our desire to innovate and continuously improve.\r\n\r\nSwish’s high energy, challenging, and fast-paced work environment will keep you engaged and motivated. Work-life balance is a core priority at Swish. \r\n\r\nEEO & OFCCP Statement\r\nSwish is an Equal Opportunity Employer and a proud U.S. Federal Government contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable federal, state, or local laws.\r\n\r\nWe are committed to providing reasonable accommodations to individuals with disabilities throughout the application and employment process. If you need assistance or an accommodation due to a disability, please contact us.\r\n\r\nU.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.