ServiceNow SPM Developer - 100% Remote (REF1853D)
- Advise on business process and service management best practices.
- Shape strategies for large-scale digital transformation initiatives across ServiceNow Core Services, ITSM, and SPM.
- Identify opportunities for automation and operational efficiencies by customizing the platform.
- Design and maintain integrations between ServiceNow and external enterprise systems using REST, SOAP, MID Server, and other technologies.
- Ensure secure, scalable, and maintainable integration architectures.
- Customize ServiceNow modules, including form configuration, UI design, and data models.
- Develop workflows, UI Policies, Business Rules, Script Includes, and Client Scripts using JavaScript and GlideScript.
- Build and maintain advanced flows using Flow Designer and Automation Engine.
- Communicate effectively with a wide range of audiences—from technical teams to C-suite executives—to:
- Define platform and integration requirements
- Translate business objectives into technical solutions
- Manage stakeholder expectations and communicate progress or risks
- Present findings, roadmaps, and proposed solutions clearly and confidently
- Lead customer-facing sessions, discovery workshops, and status briefings.
- Develop and deliver user training sessions or supporting materials for business users and technical teams.
- Maintain clear technical documentation for configurations, customizations, and integrations.
- 10+ years of experience with ServiceNow implementation, customization, and platform development.
- 5+ years of strong experience with ServiceNow integrations and flow building.
- Expert knowledge of:
- Core Services/SMP (Service Management Platform)
- ITSM & DEVOPS
- JavaScript, GlideScript, and scripting tools within the ServiceNow platform.
- Proven experience with custom development and digital transformation projects.
- Strong collaboration and communication skills must be comfortable presenting to both engineering and executive stakeholders.
- Masters degree in a relevant field is required.
- U.S. Citizenship is required to be considered
- Active Public Trust or have the ability to obtain one.
- $165,000k - $170,000k per year (depending on experience)
- Medical, Dental, and Vision Insurance
- 401(k)
- Generous PTO
- Company-paid life and disability insurance
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
Recommended Jobs
Fix and Flip Real Estate Agent
Did your goals include making more money, gaining career flexibility, truly enjoying your work, and laying the foundation for a stellar retirement plan? Maybe even all of the above? If you’re read…
Estimator - Industrial
Position Summary New River Electrical is seeking a skilled Estimator to join our dynamic and growing team. As an Estimator, you will play a crucial role in reviewing, analyzing, and interpreting con…
Intern - Chesapeake, VA
Intern - Chesapeake, VA Centennial is a national leader in renovation, construction, and design-build services, with a national reach spanning from Florida to Alaska, with offices led by cons…
Decision Quality and Controls Manager - Process Management (Hybrid)
Decision Quality and Controls Manager - Process Management (Hybrid) Decision Quality and Controls is the face of Monitoring and Controls for Customer Protection. We take Quality monitoring to…
Data Center Technical Operations Engineer II
Description The Data Center Technical Operations Engineer Facility will be responsible for Data Center Engineering Operations within our Data Center including risk management and mitigation correc…
Software Cloud Engineer (CI, CD, CT, JavaScript, AngularJS, AWS, Jenkins) in McLean, VA
Software Cloud Engineer (CI, CD, CT, JavaScript, AngularJS, AWS, Jenkins) in McLean, VA Agile, Angular JS, AWS, Azure, CD, CI, CT, Jenkins, Linux Location: Virginia Job Function: Software Cloud Eng…
General Clerk III (Purchasing)
Job Description Job Description Description: Position Type : Full-Time, Non-Exempt Work Location : Naval Station Norfolk, VA Systems Application & Technologies, Inc. (SA-TECH) is a pr…
Flex Mill
Job Description Job Description POSITION TITLE : CNC MILL OPERATOR DEPARTMENT: FLEX DIE FINISHING REPORTS TO: SUPERVISOR, MILL FINISH PRIMARY RESPONSIBILITY: Machine finish flexib…
Commercial Sales Specialist - (FT)
The Commercial Sales Specialist is an established performer that works to facilitate and support sales functions and projects by providing marketing, samples, customer communication, database manag…
Server Needed for Busy Restaurant in Reston Town Center
Job Description Job Description Benefits: ~ Generous employee discounts ~ Bonus programs ~401K for Managers ~ Insurance and PTO for full-time employees ~ Competitive wages ~ Fun and r…