Patient Support Representative (HYBRID)
- Equipment Provided
- Fun, Inclusive Work Environment
- Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
- 2 Bonus Days Off (“Fun Day” and “Inclusion Day”)
- 6 Paid Holidays
- Supportive Team with Role-Based Training to Aid in Your Success
- Internal Opportunities for Growth
- Interactive Clubs and Engagement Opportunities
- Competitive hourly pay starting at $19.00 per hour + $250 weekly stipend
- Professional phone etiquette in order to de-escalate worried or upset patients on a daily basis
- Organized and self sufficient to accurately complete data entry tasks daily and in a timely manner
- Comfortable working towards daily and monthly metric and KPI goals
- Confidence in your ability to learn new computer programs and software
- Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
- Ability to participate in virtual meetings with a professional, camera-ready presence
- Ability to demonstrate strong time-management skills, as well as accountability and self-direction
- Must be able to operate off reliable, high-speed internet
- Minimum of 2 years’ experience in a call center environment
- Minimum of 1 years’ experience in the medical industry/ familiarity with medical terminology (preferably with DME and Home Healthcare)
- High-school diploma or GED
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