Regional Director
- Responsible for ensuring properties are maintained at the highest standard; curb appeal, amenity areas, vacant units on the market, and interior and exterior grounds are kept in pristine condition
- Provide guidance and training to the on-site team members on operational tasks such as software navigation, vendor relations, team building, leasing strategies, budget expectations, curb appeal, etc.
- Review/audit property administrative, resident accounting, utility management recapture, and lead management practices to ensure success
- Oversee - on a high-level - the resident event agendas to ensure we maintain a social/community culture consistent with our brand
- Resolve all escalated resident concerns/complaints
- Review and approve invoices in Spend Management per the approval structure
- Work with the Property Managers to effectively on-board new hires
- Motivate and inspire team members in recognizing areas of strengths and providing constructive feedback and development plans for areas of weakness
- Track property and team member performance through consistent performance evaluations
- Meet occupancy, collection, and retention expectations per budget
- Exceed all income, expense, NOI, and Net Cash expectations per the budget through proactive initiatives and analysis, effective team leadership, collaborations with the corporate support team, and innovative strategies
- Partner closely with service team to manage items related to service, including; contracts, property appearance, preventative maintenance, special projects, capital projects
- Maintain succession plan and strong candidate pool, proactive recruitment through industry involvement
- Work with Revenue Manager on pricing strategies to meet or exceed budgeted targets in rent growth/trade-outs, approve daily pricing recommendations per financial goals
- Promote a culture of teamwork, collaboration, compassion, honesty, and respect to create a sense of community for the team, residents, and company in line with SHM core values
- Recruit, hire, train, and mentor individuals for all property-level positions
- Plan team events to promote relationships, teamwork, and a collaborative culture in the region
- A college degree or commensurate experience in real estate and property management. Industry designations such as CPM also helpful.
- 7+ years of related multi-family experience preferred
- Exceptional knowledge of local real estate markets
- Superior analytical and problem-solving skills, with demonstrated ability to provide creative solutions to real-time challenges
- Creative thinking skills, with a track record of successful innovations
- Proficiency with Microsoft Office
- RealPage experience preferred
- Strong written and verbal communication skills
- Ability to provide clear direction and balance competing priorities
- Deadline oriented, able to manage various stakeholder relationships and communicate effectively with all parties, multi-task and continually advance the long-term goals of the portfolio
- 4-Weeks Paid Time Off
- 10 paid Holidays
- Medical
- Dental
- Vision
- Company Paid Life Insurance
- FSA
- 401k
- Cell Phone Allowance
- Opportunity for Growth
- Strength of Purpose
- Gratitude and Grace
- Collaboration and Communication
- Relentless Pursuit of Excellence
- Uncompromising Honesty
- Trusting In Each Other and Ourselves
- Spirit of Accountability & Self-Improvement
- Innovation
- Results
- Enjoying the Ride!
Recommended Jobs
Penetration Tester
Description gTANGIBLE Corporation (gTC), www.gtangible.com, is a C corporation and a registered Government contractor that provides services and solutions in: ~National Security Programs ~Profe…
Salesforce Quality Analyst
Benefits: ~401(k) matching ~ Competitive salary ~ Dental insurance ~ Health insurance ~ Paid time off ~ Parental leave ~ Vision insurance Salesforce Quality Analyst Roles and Re…
AI Engineer (Prompt)
About TEGNA TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. marke…
Project Engineer - Dec 2025/May 2026 Grads
Job Description Job Description Description: Hourigan is the go-to fully integrated construction management and development firm when it comes to managing complex projects and delivering them to…
Facilities & Maintenance Technician
Job Description Job Description Join our team as a Facilities & Maintenance Technician at GoodWill, where you will play a crucial role in maintaining and repairing our building systems. We're loo…
Occupational Therapist, Inpatient Rehab Unit (Per-Diem)
Job Description Job Description Qualifications Purpose & Scope: The Occupational Therapist functions within their professions standard of practice. The Occupational Therapist is to perform …
State Inspector
Job Description Job Description Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Trainin…
DevOps Engineer
Power Monitors, Inc. is seeking an experienced DevOps Engineer to join our team of highly skilled engineers. Basic Qualifications - Experience maintaining Linux servers - Experience in des…
Quality Improvement Facilitator - Quality Programs
How You’ll Help Transform Healthcare: The Quality Improvement Facilitator leads (facilitates) significant organizational change initiatives intended to improve clinical quality, patient safety …
Delivery Driver up to $20 per hour
Job Description Job Description Shifts as short as 11am-2pm available. Get in. Make money. Get on with your day. Jimmy John's Delivery Driver's goal is to get that sandwich in the customer's h…