Store Manager, Sandro+Maje @ Bloomingdale's, Tysons Corner
- Lead with vision by fostering a high-performing, positive team culture that drives engagement, collaboration, and retention.
- Recruit, mentor, retain, and develop top talent, creating an environment where team members feel empowered, supported, and motivated to grow within the organization.
- Act as the ultimate brand ambassador, inspiring your team to deliver exceptional customer service and create unforgettable styling experiences that reflect the brand’s identity.
- Lead clienteling initiatives by demonstrating how to build meaningful, lasting relationships that elevate the in-store experience and drive customer loyalty.
- Drive key performance indicators (KPIs), including achievement of commercial target, conversion rates, units per transaction (UPT), average basket size, appointment sales, and inventory shortage.
- Motivate and guide the team to consistently meet sales goals, while identifying opportunities to improve performance and exceed expectations.
- Ensure seamless operations across both front and back-of-house, managing processes with precision and attention to detail to optimize store efficiency.
- Oversee and participate in daily operational tasks, ensuring compliance with company standards and fostering a smooth, organized workflow.
- Leverage resources provided by corporate partners, serving as a key liaison between headquarters and your boutique to align strategies and maximize business success.
- Implement corporate initiatives effectively, adapting them to meet the specific needs of your team and store while driving overall performance.
- 2-3+ years of prior supervisory experience, preferably in luxury retail management.
- Prior experience managing in a commission environment is a plus
- Prior merchandising experience
- A natural leader with strong coaching, communication, and people development skills.
- Passionate about client relationships and creating a high-touch, personalized shopping experience.
- Results-driven and strategic in decision-making , with a focus on achieving KPIs.
- A strong recruiter who attracts top talent to build a high-performing team.
- Achieve talent acquisition targets including open to hire percentage and hiring speed
- Achieves staff turnover goals
- Highly organized, adaptable, and solutions-oriented in managing store operations.
- A brand ambassador who embodies SMCP’s core values and vision for modern luxury.
- Flexible availability, including evenings, weekends, and holidays, is required.
- Fully versed in front and back of house.
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