SALES REPRESENTATIVE

Astound is seeking a driven Direct Sales Representative to join our Sales & Business Development team in the telecommunications industry. In this field-based role, you will generate new residential and small business customers for our high-speed internet, TV, and phone services through direct, door-to-door sales and local community outreach. You'll prospect in assigned territories, deliver consultative presentations, and recommend fiber-rich broadband, advanced WiFi, and streaming solutions that match customer needs. Working in Astound's customer-first, collaborative culture, you'll partner with teammates, support local events, and focus on delivering an exceptional experience from first contact through installation. This fast-paced opportunity lets you work with cutting-edge broadband, video, and voice technologies while building your sales career and contributing to Astound's continued network expansion and innovation.

Responsibilities

• Generate new residential and small business customers for Astound's internet, TV, and phone services through field-based direct sales.
• Conduct in-person prospecting, door-to-door visits, and community events to build a local pipeline.
• Deliver consultative sales presentations, assess customer needs, and recommend bundled broadband, video, and voice solutions.
• Meet or exceed monthly sales targets, customer acquisition goals, and KPIs.
• Accurately complete orders, contracts, and documentation using CRM and sales tools.
• Maintain up-to-date knowledge of Astound's products, promotions, and competitive positioning.
• Provide customer-first service, ensuring smooth installation handoff and a positive onboarding experience.
• Collaborate with Sales & Business Development teammates to share insights and optimize territory coverage.
• Represent Astound at local events, community gatherings, and sponsorship activities to build brand awareness.
• Continuously improve sales techniques through training, coaching, and feedback.

Required Skills

• Direct sales
• Door-to-door sales
• Telecommunications product knowledge
• CRM software (e.g., Salesforce)
• Territory management
• Consultative selling
• Lead generation and prospecting
• Contract negotiation
• Basic networking and Wi
• Fi concepts
• Microsoft Office or Google Workspace
• Customer relationship management
• Presentation and demo skills
• Pipeline management
• Sales reporting and forecasting
• Time management