Back Server

Job Description

Job Description

Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in our growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits.

Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.

Why join our team:

We offer:

• Health, vision and dental insurance (full time employees)
• Paid time off (Full time employees)
• 401(k) retirement plan with match
• On-the-job training
• Employee education allowance
• Advancement potential
• Flexible schedules
• Employee appreciation events
• Complimentary uniforms
• Delicious “family” meals daily prepared by the chefs
• Referral bonuses
• Competitive pay

SUMMARY

Assist in daily Front of House operations to deliver a 5-Star, 5-Diamond, 3-Michelin Star experience to all guests. Maintain all aspects of the service areas and dining room. Serve as a support to the Front Server.

ESSENTIAL FUNCTIONS

1. Able to enter orders correctly and efficiently

2. Able to maintain orderly side stands

3. Will routinely refill water pitchers

4. Replenish the drawer with proper silverware

5. Consistently clear the section as needed

6. Communicates to the kitchen with the needs of the section

7. Spearheads resetting within the section

8. Able to deliver of coffee/tea orders, cookie boxes, and menus for the section

9. Able to provide house guests with a check-in tour and accurately discuss the rooms and history

10. Can function as the Closing Team Leader (CTL)

11. Capable of assisting the front desk with a variety of needs (SOF’s, assisting valet, welcome cocktail, etc.)

12. Demonstrates excellent understanding of The Forbes Travel Guide’s standards

QUALIFICATIONS

1. Excellent communication skills

2. Must be at least 16 years of age

3. Must be well-groomed and well-presented with no visible tattoos

4. Must have reliable transportation

Desirable

1. Familiarity with Forbes Standards

2. Ability to communicate in a language other than English, preferably Spanish or French

3. Certification in alcohol awareness program

4. Certification in CPR

5. Prior experience with Resortsuite and Tock

6. Basic wine knowledge

SKILLS

1. Ability to communicate in English both orally and in writing

2. Strong interpersonal communication skills both verbal and written

3. Must always be organized and maintain cleanliness of workstation

4. Ability to speak using clear and professional language

5. Ability to multi-task in a fast-paced environment

6. Ability to cross-train across multiple departments and assist when needed

7. Ability to assist guests with questions about the property, history, and surrounding areas

PHYSICAL DEMANDS

1. Must be able to lift 30+ lbs.

2. Able to stand, bend and walk for long periods of time

3. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing