Facilities and Maintenance Supervisor

The Facilities and Maintenance Supervisor will assist in leading our maintenance team operation. Work closely with the Facilities and Maintenance Manager to oversee maintenance procedures and projects for the hangars, terminal, passenger jet bridges and baggage handling system and off-site government affairs buildings, focusing on safety, efficiency and client satisfaction.

The Supervisor, in coordination with the Manager, will verify and enforce policies and procedures to ensure the safety of employees and customers by OSHA and Airport Policies.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Supervise high-skilled and general maintenance technicians.

• Train and lead team members in preventive maintenance and repairs.

• Under the Manager’s direction, establish priorities daily for all facilities maintenance requests and adjust schedules to meet regular and emergency demand.

• Assist the Manager implement work order schedules and maximize usage of available capacity and resources along with daily office operations.

• Conduct daily facility inspections to identify necessary repairs.

• Perform troubleshooting, diagnostics, and repairs on PBB systems including mechanical, electrical, hydraulic, and pneumatic components.

• Ability to read and interpret electrical and hydraulic schematics as they relate to boarding bridges.

• Conduct regular preventive maintenance inspections and tasks according to maintenance schedules.

• Respond to service requests and emergencies to resolve bridge issues in a timely and professional manner.

• Ensure all boarding bridge systems comply with operational and safety standards.

• Diagnose other equipment issues and assist in the diagnosis of process-related problems through collaborative teamwork.

• Perform seasonal snow and ice removal duties including shoveling walkways, applying de-icing agents, and operating snow blowers or plows as needed.

• Use computer-based CMMS system to create and closeout work orders with data including labor hours, equipment, maintenance, and parts used.

• Available to work flexible hours.

• Available for an assigned emergency on-call schedule.

• Keeps workspace neat, clean and free of clutter.

• Understand and comply with OSHA, Safety and PPE requirements.

• Ensure before and after work photos are captured.

• Communicate and enforce workplace safety precautions.

• Monitor inventory, order supplies and coordinate with outside vendors.

• Assume primary contact role in Manager’s absence.

• Identify opportunities for improvement of the facility and the facility maintenance program.

SUPERVISORY RESPONSIBILITIES/LEVEL OF SUPERVISION

• Responsible for training in preventive maintenance and repairs techniques.

• Receives general direction as to goals and the achievement of those goals. Evaluated based on the successful performance of essential job duties and responsibilities and achievement of goals.

• Participate in the interview process; assist with the selection of new employees for the team; onboard and train employees as needed.

ATTRIBUTES FOR SUCCESS

• Establish and maintain effective client rapport for a mutually beneficial business relationship. Ensuring the highest level of professionalism.

• A commitment to continuous improvement and professional development.

• Practice ownership, take accountability, and can manage own work, prioritize tasks, and deliver quality results on time and with limited supervision.

• Ability to work in a fast-paced environment and build and maintain collaborative working relationships.

• Ensure the smooth operation of the technician team by creating a culture of efficient execution.

• Create an environment in which employees thrive by prioritizing safety, respect and clear expectations.

KNOWLEDGE, SKILLS, AND EDUCATION

• Associate degree or technical certification in a field related to Facilities Management, Construction Management, Mechanical/Electrical Technology, or Industrial Maintenance or a combination of education and equivalent experience.

• 3+ years of facility management experience.

• Proficiency in MS programs - Excel, Outlook, PowerPoint.

• Proficiency with Computerized Maintenance Management (CMMS) system.

• Minimum of 2 years of experience in supervising, mentoring, guiding and directing employees in a similar job group.

• Proven ability to manage by influence and ability to build and maintain credibility.

• Proven interpersonal skills, including the ability to communicate in oral and written forms effectively and efficiently, sufficient to exchange or convey information and to give and receive work direction.

• Excellent critical thinking and problem-solving skills, including the ability to maintain composure under stress, offering solutions to resolve issues.

• Strong organizational skills, ability to multi-task.

• Working knowledge of airport infrastructure systems, such as passenger boarding bridges (PBBs), baggage handling systems (BHS), and related terminal equipment, is a plus.

WORKING CONDITIONS, TRAVEL, PHYSICAL REQUIREMENTS

This is a full-time position, 40 hours per week, with additional hours as needed to address the needs of the customer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions/physical requirements of the job. Additional requirements are as follows:

• Ability to stand for long periods

• Ability to walk long distances within the airport

• Ability to walk on level, uneven and slippery surfaces

• Ability to frequently reach, twist, turn, kneel, bend, squat and stoop

• Ability to operate office equipment, computer and tools

• Correctable vision and hearing

• Ability to regularly lift, drag, carry and push equipment, tools and supplies up to 50 pounds

• Ability to climb ladders

• Ability to function in high-pressure situations

• Ability to drive a vehicle

• Exposure to mechanical, electrical and noise hazards

• Exposure to inclement weather conditions

• Flexibility to be present for all shifts to support the team and/or building as needed.

OTHER REQUIREMENTS

• Pass a drug test

• Pass a Keystone Management background check

• Pass a Federal Aviation Administration background check

• Pass the Ronald Reagan Washington National Airport SIDA badge and drivers test within two (2) tries

• Pass a driving history check

• Possess a current driving license

• Reside within 40 minutes of the work location.

ACKNOWLEDGEMENT

I understand that this job description is not intended to be all-inclusive and the employee will be expected to perform other reasonably related business duties as assigned by the immediate supervisor and other management.

Keystone reserves the right to revise or change duties as the need arises. This job description neither constitutes a written or implied contract, nor does it alter the at-will relationship between the employee and Keystone.

I have read and understand the expectations outlined in the job description form for Facilities and Maintenance Supervisor in its entirety. I will abide by the job description and its expectations. I understand the physical demands of my job and I understand the work environment of my job.