EHR Workflow Tester (Revenue Lifecycle Management)

MicroHealth is seeking a EHR Workflow Tester to support our Electronic Health Record (EHR) Modernization project. The ideal candidate will bring hands-on Cerner experience and a strong background in testing clinical workflows and revenue cycle processes across a variety of care settings.

• Responsible for overall Project workflow testing including Test planning, Testing Strategy, testing deliverables (Test Plans, Test cases, Test Execution Reports etc.)
• Update Master Test Plan that will document processes associated with test design, test traceability, test execution and the tools used for a large and complex, COTS implementation effort
• Design, develop, evaluate and update test scenarios, test plans and test procedures for clinical and revenue cycle workflows
• Create and maintain test scripts, record test results, and report and track defects through resolution
• Conduct thorough testing of software solutions to ensure quality and reliability across healthcare systems and revenue cycle operations
• Execute detailed testing of revenue cycle workflows within the Cerner EHR system, including Registration, Patient Access/Encounter Services, Eligibility, Charge Services, Billing, Patient Accounting, Claims, Guarantor Payments/Refunds, and 835 Remittance processing
• Validate revenue cycle workflows including patient registration, insurance verification, charge capture, claim submission, payment posting, and denial management
• Evaluate current clinical and revenue cycle workflows and make recommendations to assist in achieving excellence in quality of care and financial performance
• Document clinical and revenue cycle workflow scenarios and provide feedback to development and implementation teams
• Support User Acceptance Testing (UAT), workflow validation sessions, and mock go-live events for both clinical and revenue cycle components
• Serve as subject matter specialist providing clinical and revenue cycle workflow know-how for complex to highly complex software/hardware applications
• Develop executable test procedures for interface testing, device testing, data migration testing, and other areas required by the project
• Create project resource estimates, define metrics to track completion phase, defect reports, defect prevention, development efficiency and quality
• Identify gaps between current and best practice workflows and make recommendations for improvement in both clinical and revenue cycle operations

• Bachelor's degree
• 4+ years of experience in EHR implementation, clinical system testing, or workflow analysis
• Must have experience working with Cerner EHR systems
• Experience with Cerner Revenue Cycle modules and workflows including Registration, Patient Access, Eligibility, Charge Services, Billing, Claims, and Payment Processing
• Demonstrated knowledge of healthcare revenue cycle operations and processes
• Experience working on a fast-paced and collaborative/Agile team, delivering high-quality products
• Strong understanding of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Proficiency in using the Microsoft Office product suite (Word, Excel, PowerPoint, Project, Visio)

Salary:

• $95,000 - $100,000

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

MicroHealth will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or status as a protected veteran and ensure that all employment decisions are based only on valid job requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to [email protected] with your request and contact information.