HIS Director / EMR Supervisor
- Serve as a consultant on the Facility Administrative Team.
- Recommend changes in administrative policies to improve operational effectiveness.
- Advise the Chief Executive Officer and Director of Compliance on medical records operations and departmental contributions.
- Provide regular updates to leadership on EMR implementation, functionality, and performance.
- Participate in facility and medical staff committee meetings as required.
- Represent the facility in professional, civic, and community organizations as directed.
- Serve as the facility EMR Super-User.
- Provide on-site troubleshooting and support for EMR-related issues.
- Coordinate with the EMR vendor and IT department to resolve system issues.
- Train new employees on EMR usage, workflows, and login access.
- Collaborate with department subject matter experts to support daily EMR operations.
- Identify, report, and help resolve EMR system problems.
- Oversee daily operations of the Medical Records Department.
- Supervise staff to ensure timely completion of medical records activities and projects.
- Ensure secure, accurate, and compliant management of patient health information.
- Maintain compliance with all federal and state regulations, including HIPAA.
- Process and oversee medical record requests.
- Serve as liaison between medical staff and external agencies.
- Generate and analyze EMR reports related to completeness, accuracy, and timeliness.
- Provide performance data and metrics to Compliance and leadership teams.
- Participate in quality improvement and compliance initiatives.
- Masters' degree in Social Work, Healthcare Administration, Psychology or related field preferred.
- Previous experience working in a mental health or social services setting.
- Minimum of 3–5 years of Health Information Management or Medical Records experience.
- Must have experience using Welligent EMR (medical records system).
- Supervisory experience preferred.
- Strong knowledge of EMR systems and healthcare regulations.
- Strong leadership, organizational, time management and communication skills.
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