Clinical Supervisor -Hospice Services

James River Home Health and Hospice has partnered with Hueman to find a Clinical Supervisor for their Hospice Care Service team located in Richmond, VA.

The Clinical Supervisor is responsible for coordinating and managing patient care services to ensure quality outcomes. This role supports the Director of Clinical Services in maintaining excellence in patient care in alignment with agency policies, regulatory requirements, and organizational objectives. The Clinical Supervisor plays a key role in planning, implementing, and evaluating hospice services while ensuring compliance and staff development.

The mission of James River Home Health is to meet the needs of our clients and their families knowledgeably and compassionately. James River Home Health is a 4.5/5-star health care company that is locally owned and operated. Our proprietor has over twenty years of medical service industry ownership and patient care in Virginia. On staff, we have 238 employees whom we have carefully selected, checked, and referenced.

Key Responsibilities:

Clinical Oversight & Coordination

• Coordinate and oversee all direct and indirect patient care services provided by clinical staff.
• Ensure the delivery of high-quality care and adherence to clinical standards.
• Review initial intake screenings to assess patient needs and determine appropriateness for home care services.
• Conduct patient visits in the home setting as needed.

Staff Supervision & Development

• Provide supervision, mentorship, and guidance to clinical personnel.
• Evaluate staff performance during probationary periods and annually.
• Deliver coaching, counseling, and training to enhance professional development and service delivery.
• Assist with onboarding and orientation of new hires.
• Facilitate ongoing education and in-service training for clinical staff.

Quality Assurance & Compliance

• Perform regular chart audits to ensure documentation accuracy and compliance.
• Participate in Quality Assurance and Performance Improvement (QAPI) initiatives.
• Ensure compliance with Medicare, State regulations, and ACHC standards.
• Support the Director of Clinical Services with regulatory and operational responsibilities.

Operational Support:

• Maintain adequate levels of medical supplies and ensure proper inventory management.
• Assist with administrative and clinical operations as delegated.
• Promote positive relationships with patients, families, staff, and community partners.

Professional Development

• Maintain current clinical knowledge and management skills through continuing education, workshops, conferences, and professional engagement.
• Demonstrate a commitment to excellence, continuous improvement, and leadership development.

Qualifications

• Graduate of an accredited School of Nursing.
• Current Registered Nurse (RN) license in the state of Virginia.
• Minimum of 2 years of nursing experience in home hospice or skilled home care (hospice experience preferred).
• Knowledge of healthcare regulations, ACHC standards, and business management practices.
• Strong verbal and written communication skills.
• Ability to demonstrate leadership, professionalism, and a positive attitude.
• Capable of building rapport and interacting effectively with patients, families, staff, and the community.

Working Conditions

• Primarily office-based with occasional field visits to patient homes.
• Position may involve stressful situations requiring strong problem-solving skills.
• Physical requirements include:
• Occasional lifting of up to 30 pounds
• Assisting with patient movement (up to 250 pounds with proper support)
• Bending, stooping, and reaching as needed
• Must be able to travel to patient homes, which may not always be wheelchair accessible.
• Adequate hearing, vision, and dexterity required for patient assessments and care activities.

Equipment Used

• Computer and electronic medical record (EMR) systems
• Multi-line telephone
• Copier, calculator, and standard office equipment
• Medical supplies and clinical equipment

Confidentiality & Information Access

• Access to:
• Patient medical records
• Financial information
• Personnel records
• Must maintain strict confidentiality in accordance with HIPAA and organizational policies.

What’s in it for the Hospice Clinical Manager?

• Competitively priced health plan, vision, and dental, partially employer paid!
• Company paid short and long-term disability and life insurance (up to $50,000 in coverage)
• 401K with employer match
• Career advancement opportunities
• Proactive Health Management Wellness Program (PHMP)
• We Pay for CPR Recertification!

James River Home Health and Hospice is dedicated to providing the most qualified personnel to the patient in his/her own home in order to maximize and fulfill his/her goals as a member of the community. Our strategic vision is to create and sustain a leading high-quality home healthcare service that supports individuals to live as independently as possible in the comfort of their own homes

Hueman is proud to partner with James River Home Health as the exclusive recruitment partner for this role. If you are interested in learning more about a career with James River Home Health and Hospice as a Clinical Supervisor, apply today!