Assistant Operations Manager

Main Purpose of the Role:

Supporting the Operations Manager and implementing the direction, coordination, and evaluation of related operations for the USA and carries out leadership responsibilities in accordance with the organization/company policies and applicable Federal/Government laws. Responsible to assist as necessary in all negotiations of Operational Agreements with vendors and partners. Also responsible for ascertaining data, creating, and analyzing reports for the Operations Department.

Major Areas of Responsibility:

Focus on creating and analyzing data through ZIMBI system, SAP and the Port Operation System to support terminal and marine operations. Monitors process for complete reporting on Vessels to ensure all data is complete and error free prior the data migrating to the Port Operation System. Initiates comparison of Vessel Proforma Schedule versus actual information recorded in the ZIMBI system. Processing BB/OOG quotes and coordinating the loading and discharging of cargo as necessary with the terminal. Handling the Non-Manifested Recovery for Cost Busterz; closing out items within KPI’s governed by Financial Control. Handling the recovery of mis-discharged containers. Assisting with ADR creation in Agenteam as necessary to maintain department KPI’s.

Main Tasks:

• Facilitating and providing guidance and coaching to staff in Operations matters, directing staff on Operations functions.
• Develops and executes comprehensive operational plans and programs to support the achievement of company revenue and vessel/port services objectives.
• Monitoring the validation of all shipping invoices related to terminal, port dues, vessel and crew expenses against vendor agreements
• Labor ordering and vessel ETA/ETB coordination with the terminal for all Zim vessels.
• Focus on creating and analyzing data through the ZIMBI system, SAP and the Port Operation System to support terminal and marine operations.
• Cost Control/Cost Avoidance and Cost savings reporting.
• Monitors and assists with the process for ADR reporting to ensure all data is complete and error free prior the data migrating to the Port Operation System in Agenteam.
• Take “Second Step” with data to locate trends and initiate corrective measures.
• Maintain track of vessels and operational issues
• Calculate and update ZIMAPS platform with operating standard costs for Level 0 (zero) for Cargo Handling, Canal Fees, Port Dues, Reefer Handling, Full LoLo, Full Storage on monthly and/or quarterly basis.
• Verify completeness of missing costs (MCR) and make weekly updates to ensure costs are updated.
• Issue timely and complete ZIMAPS Quarterly Version Comparison reports after each version close as required by HO.

REQUIREMENTS

• Academic Education: Bachelor’s degree in Maritime studies or equivalent required.

• Experience: Experience in the shipping/transportation industry in Operations or equivalent is required. Seagoing experience is a plus.

• Proficient in Excel.

• Experience using SAP preferred.