Spa Sales and Guest Service Associate
Job Description
Job Description
Benefits:
- 401(k)
- Employee discounts
- Flexible schedule
- Training & development
At Hand & Stone Massage and Facial Spas, we believe in the power of a truly exceptional experience. Our vision is simple: to make every client's visit the highlight of their month. As a Spa Associate , you're the heart of that experience, dedicated to creating 5-star moments from the moment clients walk through our doors. You'll be the friendly face, the helpful guide, and the crucial link in ensuring each service is memorable and exceptional. Your commitment to client satisfaction, seamless operations, and a positive spa environment directly contributes to our mission. What Makes Hand & Stone a Great Place to Work?
- Real Opportunity: This isn't just a front desk job. We offer a stress-free membership model that helps boost your paycheck. Join an industry leader with 20 years of proven success and grow in a supportive environment where your well-being and professional development are top priorities.
- Flexibility & Support: We understand life gets busy. That's why we offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
- Invest in Your Growth: Your journey with us extends far beyond onboarding. Enhance your spa industry career with live sales training webinars and clear pathways to lead spa associate and management roles.
- Work-Life Balance & Perks: Make a difference in people's lives while enhancing your own. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and savings through the LifeMart program .
- Meet membership sales goals.
- Maintain detailed knowledge of our menu of services.
- Provide excellent customer service, building lasting connections with members and guests.
- Effectively communicate sales, promotions, and service options to clients.
- Uphold our high spa cleanliness standards.
- Efficiently answer phones, schedule appointments, and manage documents.
- Perform various other duties as assigned to support spa operations.
- Availability to work weekends is a required part of this role.
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