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Staff VP Experience and Tech Product

Elevance Health
Norfolk, VA
Staff VP Experience and Tech Product

Location: May be located in any Elevance Health PulsePoint office preferably in Indianapolis, IN; Chicago, IL; Atlanta, GA; Mason, OH; Richmond, VA; or Norfolk, VA.

This role requires associates to be in-office at least 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Summary

Elevance Health is a Fortune 20 company committed to redefining the future of healthcare. At the heart of this transformation is the Digital Platforms and Artificial Intelligence Office (DPAIO) building the platforms, data infrastructure, and AI-powered experiences that will modernize how healthcare is delivered and experienced.

As we evolve into a platform-first organization, we are rebalancing our technology investments to power connected, intelligent experiences for members, providers, and employees alike.

The Staff VP Experience and Tech Product will serve as the enterprise leader responsible for building, scaling, and operationalizing our Technology Product discipline. This is a high-impact, execution-oriented role tasked with embedding product thinking into every aspect of platform design, delivery, and governance. Reporting into the DPAIO executive team, this leader will drive platform reuse, reduce internal friction, modernize digital workflows, and deliver measurable value enabling Elevance Health to activate the 10x multiplier effect outlined in our product transformation strategy.

This is not a planning-only role. It's a strategic execution mandate, with accountability for building frameworks, operating models, and internal capabilities that scale across Elevance Health's diverse business lines and technology environments.

Team Scope 100 Position Responsibilities

Product Strategy & Platform Leadership

  • Define and drive the enterprise digital product strategy across shared platforms (e.g., Sydney, Horizon, Unified Workbench).
  • Champion the platform-first operating model, built on "build once, serve many," product lifecycle governance, and outcome-driven prioritization.
  • Translate strategic platform intent into measurable OKRs aligned with enterprise outcomes: trust, affordability, cost-to-serve, growth, and health equity.
  • Lead quarterly roadmap reviews, platform investment forums, and prioritization rituals in alignment with enterprise planning and LOB partner needs.

Technology Enablement & Lifecycle Execution

  • Activate a Unified Workbench strategy for internal teams, improving cross-functional workflows and internal experience at scale.
  • Operationalize decommissioning of legacy systems, working across architecture, engineering, and operations.
  • Build reusable components, shared services, and design patterns to accelerate time-to-market while ensuring governance and interoperability.
  • Partner with AI/ML and data platform leads to embed intelligent guidance, automation, and decision support within core platforms.

Discipline Building & Governance

  • Stand up the Tech Product Office, including its structure, operating model, metrics, and product development standards.
  • Lead a cross-functional Tech Product Council to rationalize investments, align priorities, and govern platform adoption across LOBs.
  • Codify product management capabilities across Elevance Health, including journey-based prioritization, impact-based OKRs, and experience instrumentation.
  • Launch training programs to build internal fluency in product thinking, design systems, and connected experience delivery.

Cross-Functional Leadership

  • Collaborate deeply with Strategy, GCIO, LOB CEOs, Clinical, Marketing, and Digital Business Owners to define shared goals and roadmap alignment.
  • Lead cross-functional squads across Product, UX, Engineering, and Delivery to ship scalable, compliant, and high-performing platforms.
  • Partner with Finance and Resource Planning teams to establish sustainable capacity models and investment frameworks.

Talent & Culture Development

  • Build and scale a high-performing team of product strategists, enablement leads, and experience architects.
  • Create a culture of bold experimentation, psychological safety, and shared accountability.
  • Serve as an executive sponsor for change management and culture shift initiatives that move Elevance from project to product orientation.

Position Requirements

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 12 years of experience leading enterprise digital and/or product development business transformations work including large programs and multi-disciplinary teams partnerships such as leading technology teams and/or cross functional project (technology and operations) teams, significant large-scale project management; or any combination of education and experience, which would provide an equivalent background

Preferred Skills, Capabilities And Experiences

  • 12+ years of digital product leadership in complex, matrixed organizations, with a track record in platform strategy and enterprise enablement.
  • Proven success building and leading cross-functional product organizations focused on platform adoption, reuse, and internal experience uplift.
  • Experience in product lifecycle management, Agile delivery, user-centered design, and product analytics.
  • Demonstrated experience with platform modernization, decommissioning, and large-scale transformation programs.
  • Experience in highly regulated environments such as healthcare, insurance, or financial services preferred.
  • Exceptional executive presence, communication, and influencing skills.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $201,760.00 to $332,904.00.

Locations

Illinois

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

  • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Posted 2026-01-19

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