RN Complex Case Manager-Hybrid Lebanon OR Abingdon, Virginia (Counties: Buchanan, Dickinson, Lee, Russell, Scott, Tazwell, Washington, Wise)

Acentra Health, LLC
Lebanon, VA
Company Overview:

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.


Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities:

Acentra seeks an RN Complex Case Manager Hybrid in Lebanon OR Abingdon, Virginia (Counties: Buchanan, Dickinson, Lee, Russell, Scott, Tazwell, Washington, Wise) to join our growing team.

Job Summary:

The RN Complex Case Manager will:

  • Provide in-home, in-person care coordination in defined areas of coal mine states and telephonic care coordination across the United States. An integrated case management model (including care coordination/case management and disease management) assists the Funds team in maintaining beneficiaries at their most optimal functional level.
  • Foster an environment that incorporates the Funds' “caring” philosophy in all aspects of the case management process and coordinates care with the beneficiary and his/her provider to stabilize health status with the goal of maximizing his/her functional capacity and improving the overall quality of life.
  • Responsible for assessing, planning, implementing, and evaluating options and services to create an appropriate, individualized plan for the beneficiary across the continuum of care.
  • Facilitate, coordinate, integrate, and manage integrated case management and disease management activities based on the CMSA definition, philosophy, and guiding principles for case management.

PLEASE NOTE:

** This is a full-time, direct hire, exempt, Hybrid opportunity with Benefits.

** The selected candidate is required to reside within a one-hour drive of one of the following cities: Lebanon OR Abingdon, Virginia (Counties: Buchanan, Dickinson, Lee, Russell, Scott, Tazwell, Washington, Wise) .

** Phone and Travel for In-Home Visits/In-person Care Coordination

  • The percentage of In-Home, In-Person Care Coordination visits is up to approximately 25%.
  • The percentage of Telephonic Care Delivery across multiple time zones within the U.S. is up to approximately 75%.
  • Travel will be to specific counties within Virginia (Counties: Buchanan, Dickinson, Lee, Russell, Scott, Tazwell, Washington, Wise) with a drive time distance of up to a one-hour radius maximum (with mileage reimbursement).

** Hours: 8:00 AM – 5:00 PM Eastern Monday-Friday.

Responsibilities:

  • Use independent nursing judgment and discretion to address, resolve, and process problems impeding the diagnostic or treatment progress, including medication set-up, blood pressure checks, pulse, temperature, and weight checks to support the home program.
  • Seek consultation from physicians, specialists, pharmacists, and other disciplines as necessary to facilitate care to optimize beneficiary function or prevent further decline in health.
  • Develop beneficiary-centered care plans demonstrating shared accountability between beneficiaries, caregivers, and providers.
  • Coordinate health and social services, coach the beneficiary and families, advocate for the beneficiary, educate the beneficiary and family, clarify, and assist with physician care plans, and communicate status and plans among the care team and resources, as indicated.
  • Conduct visits in the beneficiary’s home. Visits to hospitals, nursing homes, and physicians’ offices as necessary to continue the plan of care and support transition.
  • Review the care plan and progress in regular care conferences, emphasize transitions to other programs, and teach self-management/family caregiver management of chronic conditions to optimize functions, improve health, prevent further decline, or remain in the community.
  • Ensure day-to-day processes are conducted in accordance with the Utilization Review Accreditation Commission (URAC) and other regulatory standards.

The above list of responsibilities is not intended to be all-inclusive. It may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Qualifications:

Required Qualifications/Experience:

  • Unrestricted, active RN compact state license.
  • High School diploma or GED equivalent.
  • 3+ years of clinical experience with 1+ years of case management experience.
  • Must be proficient in Microsoft Office, Internet/Web Navigation, and research.
  • Must be proficient in the use of electronic medical record systems/electronic documentation and navigating multiple computer systems and applications.
  • Ability to perform a basic physiological assessment that does not require a physician order, temperature, pulse, blood pressure, weight, and visual skin assessment.

Preferred Qualifications/Experience:

  • Bachelor of Science in Nursing (BSN) (or higher level of education).
  • Public Health Nursing experience and geriatric nursing care.
  • Certified Case Manager (CCM).
  • Ability to multi-task and prioritize with variable and sometimes conflicting deadlines; superior attention to detail and demonstrated ability in decision-making.
  • Demonstrated initiative and judgment in performing job responsibilities while maintaining professionalism, flexibility, and dependability under pressure.
  • Strong communication (written/verbal), interpersonal, organizational, time management, and communication skills with a strong focus on customer service, including building and maintaining relationships with internal/ external customers and facilitating meetings.
  • Ability to work independently and as part of a team.
  • Ability to research/identify and apply appropriate standards of care.
  • Interest in continuous learning and a commitment to staying informed on regulatory changes.

#LI-SD1

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra Health

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is listed below.

“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

Pay Range: USD $67,300.00 - USD $74,000.00 /Yr.
Posted 2026-01-14

Recommended Jobs

Virtualization Engineer - Active TS/SCI with CI POLY

ENS Solutions, LLC
Sterling, VA

Make it your own by discovering new ways to apply the latest technologies securely and expertly. You'll become a critical part in how we successfully solve our clients' biggest challenges, deliver on…

View Details
Posted 2025-09-20

Relocate to Botswana: CEO (Fintech)

Black Pen Recruitment
Virginia

Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a net…

View Details
Posted 2025-10-22

Engineering Project Manager I

2NSystems
Roanoke, VA

Location: Nationwide Travel (50%+) Company: 2NSystems, LLC Department: Engineering Employment Type: Full-Time Salary Range: $55,000–$65,000 (based on experience) About 2NSystems 2N…

View Details
Posted 2026-01-15

Armed Guard/Part time (3rd shift weekends)

Security Solutions of America
Norfolk, VA

Job Description Armed Guard/Part time (3rd shift weekends) (7-11) Norfolk, VA, United States of America $ 20.00 - $ 20.00 Back Apply Now Back Apply Now Overview Security Solution…

View Details
Posted 2025-12-22

Registered Nurse After-Hours Hospice

Agape Care Group
Roanoke, VA

At Agape Care Group, we are seeking a dedicated and compassionate Registered Nurse to join our after-hours hospice team. This position is vital in providing exceptional nursing care to hospice patient…

View Details
Posted 2025-12-30

Home Health Virtual Care RN

Sentara Health
Hampton, VA

City/State Hampton, VA Work Shift Third (Nights) Overview: SentaraCareplex Hospital located in Hampton, Virginia is hiring an experienced Traveler Registered Nurse for the General ICU. Night shift $70…

View Details
Posted 2026-01-15

CDL-A DRIVERS NEEDED DEDICATED ACCOUNT AND HOME WEEKLY! $2500 BONUS!

Drive Time Transports
Richmond, VA

CDL-A DRIVERS NEEDED ON A DEDICATED ACCOUNT AND YOU WILL BE HOME WEEKLY ! $2500 SIGN ON BONUS! MINIMUM 3 MONTHS VERIFAIBLE CDL-A TRACTOR TRAILER EXP RUNNING AREA: VA & WV DRY VAN AND REEF…

View Details
Posted 2025-12-01

Field Service Technician - Mobile & Crawler Cranes - Northeast U.S

Liebherr USA Co.
Newport News, VA

Diagnose, adjust, repair or overhaul mobile mechanical, hydraulic and pneumatic equipment such as all-terrain mobile cranes and crawler cranes. Repair virtually any part on cranes. Apply electrical t…

View Details
Posted 2025-12-04

Program/Project Financial Analyst

Peraton
Herndon, VA

Program Overview About The Role Peraton is seeking a highly analytical and detail-oriented Program/Project Financial Analyst to support financial planning, tracking, and reporting activities …

View Details
Posted 2026-01-13

Epidemiologist, Real-World Evidence, PhD (Remote US)

ICA.ai
Arlington, VA

Epidemiologist, Real-World Evidence (PhD) - International Consulting Associates, Inc. (Remote) About ICA, Inc. International Consulting Associates, Inc. is a rapidly growing company, located in …

View Details
Posted 2026-01-01