Training Specialist for Mobile II

Job Description

Job Description

Overview

Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Training Specialist for Mobile II reports to the Instructional Systems Management Unit Chief and is responsible for inventory and content management of ISM-controlled mobile IT equipment used for training delivery (tablets, laptops, etc.). This includes image management of hundreds of mobile devices and management of training content according to the National Archives and Records Administration (NARA). The Specialist for Mobile creates and maintains inventory records of ISM-controlled technical equipment. The Specialist prepares and manages equipment accountability forms for staff and students to assure continuous awareness of status for the entire inventory.

The Senior Technology Integration Specialist provides user permissions, course resource loading, and system security functions. Both tablet and PC imaging and TMS management are IT Systems Management functions and require system security admin training and compliance with applicable regulations and policies. All Senior Technology Integration Specialist work is in accordance with the Instructional Systems Design model, applicable Standard Operating Procedures, and FLETA standards. This position requires the incumbent to work closely with instructional designers, program offices, and subject matter experts at all phases of design, delivery, and follow-on support.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Responsibilities

Key Responsibilities

• Manages the operating system and application software for ISM owned non-enterprise IT equipment to include image installations, updating and modification of the software on standalone mobile devices.
• Performs account management on DS TMS and ISM owned non-enterprise IT equipment.
• Performs IT system management functions in the DS TMS including system security functions, access controls and permissions.
• Working with Instructional Designers; helps course developers in organizing training materials on ISM owned IT equipment to include moving content from SharePoint to PCs and Tablets.
• Manages physical inventory tracking of ISM IT equipment and accountability for the equipment including classroom distribution and individual accountability forms.
• Tracks content that is loaded on ISM IT equipment according to NARA.
• Helps programmers in installing, maintaining and operating training simulations on ISM owned IT equipment.
• Assists instructional developers in performing functional (QA) checks of on-line and mobile content.
• Creates and maintains guides and basic instructions for users of ISM owned IT equipment.
• Performs a first tier "help desk" support for users of ISM IT equipment.
• Assists in the development of course materials including planning documents, student and instructor materials and course presentations.
• Provides weekly updates of activities to the ISM Unit chief.
• Prepares, edits, and maintains general MS Office documents, spreadsheets and databases.
• Other duties as assigned.

Qualifications

Qualifications – Here’s What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Must have at least a bachelor’s degree, preferably in instructional technology, information technology related subjects or in a criminal justice / law enforcement area.
• Must have IA 210 or similar System Security Administration training
• Must have at least 5 years experience in a training environment, information technology operations or inventory management.
• Familiarity with the standard concepts, practices, and procedures of training and course development.
• Knowledge of DOS and NIST IT System Security policies and requirements.
• Knowledge of Federal office management policies, practices, and procedures.
• Ability to work independently.
• Secret Clearnce is required.
• Due to the nature of work at the client’s site, U.S. Citizenship is required.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Excellent written and spoken command of the English language.
• Proficiency in Microsoft applications (MS Word, PowerPoint, Outlook, Excel and database management).
• Thorough Microsoft Windows 10 Operating Systems skills including installs, encryption and content management.
• Ability to handle multiple tasks simultaneously with high accuracy.

Our Commitment to you / overview of benefits

• SCA Health & Welfare fringe benefits.
• Telemedicine.
• Dental & Vision.
• EAP.
• Basic Life and AD&D Insurance (Company Provided).
• Voluntary Life and AD&D options.
• 401(k) Retirement Savings Plan with matching after one year.
• Paid Time Off.

Reports to: Program Manager

Working Conditions

• Professional office environment.
• Ability to work on-site at client’s facility.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.