Director of Facility Operations / Maintenance

TerraBella Senior Living
Roanoke, VA
TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care.

TerraBella Senior Living is looking for a Director of Facility Operations to join our community Pheasant Ridge.

Responsibilities

  • Supervises the maintenance of the buildings, grounds, security and mechanical assets of the Community.
  • Responsible for the execution of all housekeeping, laundry and transportation services throughout the community in accordance with established guidelines in community policy and procedures.
  • Responsible for the total operation and maintenance of the campus. Supervises the maintenance of Community buildings to the high standards of construction.
  • Develops vendor relationships and negotiates contracts for maintenance services when appropriate.
  • Conducts inspections on apartments prior to occupancy.
  • May receive after hours calls for maintenance emergencies.
  • Develops and implements a comprehensive preventative maintenance program and work order system.
  • Plans, organizes, develops and leads the overall housekeeping/laundry operations in accordance with federal, state and local laws.
  • Reviews monthly financial statements and implements plans of action for deficiencies.
  • Processes and submits monthly expenses and budget data timely.
  • Completes team member staffing and scheduling according to operational and budgetary guidelines.
  • Ensures transportation vehicles are maintained in good working condition. Have vehicles regularly inspected to ensure safety and cleanliness.
  • Oversees that all passengers are safely driven from community area to destination according to schedule.

Qualifications

  • High School Diploma or Bachelors/Technical degree in related field.
  • Four years maintenance supervision experience.
  • HVAC experience or training.
  • Working knowledge of machinery, tools, repair techniques, plumbing and related repair.
  • Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
  • Proficient in Microsoft Office.
  • Ability to handle multiple priorities.
  • Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Benefits

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package.

Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

EOE D/V

JOB CODE: 1005862
Posted 2025-11-26

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