Lead IT Systems Administrator
- Manage Microsoft Exchange environments (on-premises and cloud).
- Administer shared mailboxes, distribution lists, and user accounts.
- Configure and troubleshoot email authentication protocols including SPF, DKIM, and DMARC.
- Apply and maintain security baselines across systems and user environments.
- Participate in the organization’s Security Committee to support compliance with government and industry regulations.
- Assist in implementing security controls and responding to audit or compliance requirements.
- Support and maintain Windows Server environments.
- Troubleshoot and manage routers, switches, and general network infrastructure.
- Monitor system performance and ensure reliability and up time of IT services.
- Assist with onboarding processes including laptop setup and configuration.
- Respond to and resolve general IT support tickets and user issues.
- Collaborate with other IT staff to ensure smooth operation of all systems.
- Hands-on experience with Microsoft Exchange.
- Strong understanding of email protocols and authentication standards (SPF, DKIM, DMARC).
- Familiarity with Windows Server and Active Directory.
- Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs).
- Experience with implementing and maintaining security baselines.
- Ability to manage multiple tasks and prioritize effectively.
- Excellent problem-solving and communication skills.
- CompTIA Security+
- CompTIA Network+
- Microsoft Certified: Azure Fundamentals
- Microsoft 365 Certified: Fundamentals
- ITIL Foundation
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