Team Associate / Cashier

Job Description

Job Description

Mason's Famous Lobster Rolls is looking for friendly, dependable, and energetic Team Associates who are passionate about delivering exceptional guest experiences. As a Team Associate, you'll be responsible for providing outstanding customer service, preparing high-quality food, maintaining a clean and organized restaurant, and working as part of a team to ensure every guest receives fast, accurate, and memorable service. If you enjoy working in a fast-paced environment and want opportunities to grow with a company that promotes from within, we'd love to meet you.

Pay: Wage + Tips

Part and Full time positions available

Responsibilities

• Welcome guests and provide friendly, professional customer service.
• Take customer orders accurately using the POS system.
• Prepare and assemble menu items according to Mason's quality standards.
• Maintain cleanliness and organization throughout the restaurant.
• Restock food, beverages, and supplies throughout the shift.
• Follow all food safety, sanitation, and health department standards.
• Handle cash and credit card transactions accurately.
• Assist with opening, closing, and daily cleaning duties.
• Support teammates to ensure efficient restaurant operations.
• Represent Mason's at off-site catering events, community events, festivals, and pop-up locations as needed.
• Perform other duties assigned by management.

Qualifications

• Restaurant or customer service experience preferred but not required—we will train the right candidate.
• Positive attitude with excellent communication and teamwork skills.
• Strong work ethic, reliability, and attention to detail.
• Ability to work in a fast-paced environment while maintaining quality.
• Ability to stand for extended periods and lift up to 50 pounds.
• Flexible availability, including evenings, weekends, and holidays.
• Must be available to work both in-store and at off-site pop-up or catering events.
• Must successfully pass a criminal background check.
• ServSafe Food Handler Certification preferred (or willingness to obtain).

Benefits

• Competitive wages
• Performance-based bonus opportunities
• Flexible scheduling
• Paid training and career development
• Advancement opportunities into Shift Lead and Management positions
• Free and discounted meals
• Uniforms provided
• Health and wellness program discounts
• Profit-sharing opportunities for eligible employees
• Employee recognition and rewards program