IT ERP Program Manager (IT26012)

Job # IT26012

Job Title IT ERP Program Manager

Office Location Roanoke, VA preferred

Business/Department Information Technology

Sales Territory, if applicable

General Role Description

Manage multiple inter-dependent software deployment projects.

Role Accountabilities

- Ensure completion of assigned programs within the defined scope, quality, time, and budget

- Coordinate, schedule, and communicate plans and ensure the execution of projects within the programs

- Ensure accurate allocation of resources throughout the program

- Ensure validity and execution of test plans and change promotion procedures

- Conduct needs analysis and formulate options for procurement of internal resources and third party services

- Prioritize change requests and requests for new functionality

- Determine and develop architectural approaches and solutions

- Ensure the information provided for the IT Reference Architecture and the IT Services Catalog is accurate and complete

- Use recognized expertise in tools, IT practices, technology, design standards, and industry best practices to improve overall project quality and IT productivity by proactively sharing this knowledge with associates

- Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work

- Design, implement, test, deploy and document system configurations, as a subject matter expert on cross-functional teams, leading a team as necessary

- Identify and define interfaces to other software applications and functions

- Ensure developed software integrates successfully with existing system configurations

- Resolve internal and/or external client issues with the application software, escalating as necessary to appropriate personnel

- Plan and execute productivity enhancements or product deployment projects up to 18 months in duration

General Employee Accountabilities

- Bring full effort to bear on tasks assigned by manager

- Give manager best advice

- Give earliest notice when work cannot be delivered as specified

- Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

- Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment

- Comply with all Company policies, practices, and procedures and all regulations and laws

- Recommend viable improvements proactively

- Ensure effective utilization of business tools and processes

Requirements

Minimum Qualifications

- Bachelor's degree in computer science or computer applications, or related field or equivalent education/experience

- 7 years' experience in software development, systems analysis and business processes

- 2 years’ program/project management experience

- Demonstrated success expanding aggregate knowledge and skills of the IT team(s) and sharing knowledge proactively

- Demonstrated success communicating IT technical and business projects resulting in documented agreement with internal and external clients

- Demonstrated success identifying system gaps and emerging technologies that support accuracy, productivity, and business growth.

- Demonstrated ability to deliver a project or multiple projects on time, from concept through deployment

- Demonstrated expertise with development methodologies, application tiers and layers, effective coding practices, and web/application servers

- Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts

- Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills

- Demonstrated continuous improvement in areas of responsibility

- Proficiency in MS Office suite

- Availability to travel, domestically and internationally, up to 10%, sometimes with limited notice

Preferred Qualifications

- Master’s in computer science or computer applications

- Demonstrated knowledge of JAVA, J2EE, JSP

- Demonstrated experience in Desktop applications and Automated Regression testing

- Demonstrated experience in ORACLE, PL/SQL, Oracle CRM, Office 365

- Demonstrated experience in Agile, Six Sigma, Lean, CMM, or similar quality process

Link to TMEIC Corporation Americas website: . To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.

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