Inside Sales Representative

At Ambient the Inside Sales Representative (ISR) is responsible for the over-the-phone sales and service process on behalf of stores. This involves following best practices in conjunction with stores, ensuring prompt customer service and driving sales growth.


This is an excellent opportunity for someone with previous field sales experience who is interested in transitioning to inside sales. This is a remote position.


CORE RESPONSIBILITIES
Sales/Operation
Create and maintain business relationships with customers
Identify decision makers within targeted leads to begin sales process
Penetrate all targeted accounts and radiate sales from within client base
Collaborate with Admin Support team members to determine necessary strategic sales approaches
Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell.
Handle inbound, unsolicited prospect calls and convert into sales
Prepare and track weekly sales plans, including customer contacts, quotes and prospects
Overcome objections of prospective customers
Emphasize product/service features and benefits, quote prices and create WO
understand customers' needs and develop sales opportunities
Answer customer's questions and offer professional support regarding their business needs
Create and maintain a database of current and potential customers.
Stay informed about competitors strategies, products and services.
Closing sales and achieving sales targets
Communicate with customers, making outbound calls to potential customers, and following up on leads.
Where necessary, support marketing/sales efforts such as trade shows, exhibits, and other events

Product / Service Promotion
Provide information about company products and services, charges, service conditions, and service availability.
Ensure the products recommended meets the vehicle requirements and safety necessities.
Recommend products from Kal Tire core product line.
Suggest service and maintenance options for long term vehicle safety and reliability.

WORK EXPERIENCE
Minimum 1 years' inside sales experience
Experience working with CRM or customer database systems

KNOWLEDGE, SKILLS AND ABILITIES
Diplomatic and professional approach
Customer orientated, adaptable and responsive to different customer inquiries
Proficient computer skills and ability to work with multiple applications at a time
Solid communication skills
Results focused
Bilingual in any other language would be an asset

SPECIAL REQUIREMENTS
Open availability to cover shifts during operational hours which will include early morning, evening and weekends.
Some travel might be required, Travel, three to five times per year, within Canada and USA is required for the role.

EDUCATION
High school or equivalent

What we offer

The target compensation for this role is $43,900 - $54,900 per year based on experience. We offer a clear path for career advancement with wage increases along the way.
Comprehensive medical and dental benefits

Employee Assistance Program
A group RRSP/DPSP matching program
Discount on tires and mechanical services
Positive work culture, opportunities for growth and development, and work-life balance.
Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.
To be considered for this position at this time, candidates must be legally eligible to work for any USA employer.

Work Type:
Full/Part Time

Working hour weekly:
16-40 hours weekly

Work location:
Remotes USA Only
Employment Type: Full-Time
Salary: $ 20.00 32.00 Per Hour