Service Coordinator
MSI Viking is a leading supplier of precision measuring technologies known for our consultative and collaborative approach. We understand our customers' unique needs and provide tailored solutions to meet them. With a wide range of metrology products, ISO 17025 accredited calibration services, dimensional inspection, repair services, and custom-engineered solutions, MSI Viking delivers excellence in precision measurement.
We are currently seeking a skilled and customer-focused Customer Service Coordinator to join our team. In this role, you will manage customer inquiries, resolve customer issues, and ensure customer satisfaction. You will serve as our customers' main point of contact and work closely with our sales and technical teams to provide a seamless customer experience.
Duties/Responsibilities:
- Give status updates to customers
- Process customer purchase orders and create work orders
- Quote and schedule in lab work orders
- Schedule calibration of company standards
- Invoice work orders
- Assist other areas of warehouse when needed
Education and Experience:
- 2-4 years scheduling/coordinating experience preferred
- Basic computer skills; Microsoft Windows, Excel, Word, and data entry
- High School Diploma or GED equivalent certification
Requirements
- Excellent communication skills (internal and external)
- Excellent organizational skills
- Ability to multi-task and work through interruptions
- Must be able to sit at a computer for 8-10 hours a day
- Able to lift up to 50lbs.
- Bending, kneeling, standing, grasping objects required
Benefits
- Competitive pay based on skills and qualifications
- Medical, dental, disability, and life insurance
- 401k with Company match
- Paid vacation and company holidays
- Continuing Education Opportunities
Recommended Jobs
Project Control Analyst
Job Description Job Description Position Title: Project Control Analyst Location: Hybrid - Arlington, VA– in office 2-3x per week and as needed Other Considerations: U.S. Citizen or Permane…
Dedicated Dry Van Company Driver W2 Job in Oakton, VA by American Trucking Group
Dedicated Dry Van Company Driver W2 - Oakton, VA Are you an experienced CDL-A driver in search of a dependable position with reliable home time and great pay? At American Trucking Group, we prov…
Cloud ISSE
Cloud ISSE Position Description: The Cloud Information Systems Security Engineer provides support to the customer in the area of Cyber Security. Daily Tasks include, but are not limited to: • Provi…
Massage Therapist
Now Hiring: Part time or PRN Massage Therapist (Flexible Schedule | On-Call & Vacation Coverage) Location: Thrive Proactive Health - Virginia Beach, VA Schedule: Part time, PRN, Flexible, As…
Software engineer
Job Description We are seeking a Software Release Engineer to join our team focused on Automated Driving and Active Safety Software (ADAS) . This role plays a critical part in ensuring the qual…
Nurse Practitioner FEP Grant
Hours: part-time (8-10 hours per week) Location: Lynchburg VA 24501 Compensation: $125000 annually - market Position Summary The Nurse Practitioner provides medical diagnostic and treatme…
Assistant Foreman and Laborers
Now Hiring. Assistant Foreman and Laborers. NEEDED IMMEDIATELY. Experience preferred... Drivers License preferred Starting pay $16.50 with D/L.... $15.00 Without D/L Must provide your own tr…
Senior Substation Engineer - P&C
Job Title: Senior Substation Engineer (P&C) Location: Richmond, VA POSITION DESCRIPTION Alpha 3 is seeking a Senior Substation Engineer with education and experience in substation equipment…
Driver
Job Description Job Description Join Our Team : Are you passionate about making a difference in people's lives? Do you thrive in a fast-paced environment where every moment counts. If so, we are…
Call for CVs: EMS Coordinator / County Coroner Role Players
McColm & Company (McColm) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex w…