Import Coordinator

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE

Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.

Together, we are united by a mission greater than ourselves, a purpose rooted in healing.

ABOUT THIS JOB
Location: Richmond, VA

Department: Organ Recovery

Schedule: Full-Time; 15-call days per month; 24-hour shifts; weekdays, weekends & holidays required; travel required

Clinical Status: Clinical Plus

HOW YOU’LL MAKE AN IMPACT
As an Import Coordinator you’ll play a vital role in advancing our mission. In this position, you’ll be responsible for arranging transportation (ground and air) for the LifeNet Coordinator, the Recovering Surgeon, and/or the organ. You will be responsible for placing kidneys on pump for imported and/or locally recovered kidneys. The Import Coordinator will also be responsible for flyouts, which include flying with surgeons for organs when needed.

Your work will have purpose every single day, contributing directly to life-changing outcomes.

WHAT YOU’LL DO

• Import Transportation & Logistics: Coordinates and is responsible for all aspects of importing an organ into LifeNet Health service area. This includes all air and ground transportation to assist transplant teams and LifeNet Health staff to and from the recovery site and flying with surgeons when needed.
• Kidney Perfusion: For import cases, operates the kidney perfusion machines, and maintain accurate clinical preservation records. Places kidneys on pump, monitors pump numbers and delivers kidneys to transplant centers for transplantation.
• Documentation: Documents accurately and timely all clinical and logistical information for donors in compliance with all internal procedures and external regulatory standards. Engages with transplant center staff to obtain medical information for imports. Accurately documents donor information in TrueNorth.
• Packaging & Labeling: Packages and labels kidneys for local transplant centers for living donor cases and flyout/fly in organ recoveries as needed. Maintains stocking and preparation of supplies necessary for import recoveries.

WHAT YOU’LL BRING
Minimum Requirements:

• High School Diploma or GED
• TWO (2) years’ experience in medical field

Preferred Experience/Skills/Certifications:

• Associate Degree
  

Key Knowledge, Skills, & Abilities:

• Attention to Detail: Able to perform tasks thoroughly and with care; checks to ensure a high degree of quality/accuracy.
• Communication: Ability to effectively communicate verbally and in writing, building relationships with all professionals at different levels within and outside the organization
• Computer: MS Office (PowerPoint, Excel, Word, Outlook)
• Psychological Skills: Able to perform routine tasks and work under stressful situations.
• Time Management & Multitasking: Able to prioritize multiple, competing priorities and manage time/workload; demonstrated ability to multi-task and identify project interdependencies and potential risks/pitfalls.
• Critical Thinking: Able to make decisions independently regarding logistical arrangements.
• Logistical Analysis: Able to think through and solve problems step-by-step often looking beyond the obvious solution to a problem.
• Teamwork: Able to be collaborative and work as part of a team to resolve issues, complete tasks, and meet business needs

WHY JOIN LIFENET HEALTH

When you join LifeNet Health, you're not just taking a job, you’re joining a mission-driven community dedicated to making a global impact through regenerative medicine. You’ll be part of a workplace that values authenticity, collaboration, and the drive to make a difference.

We recognize that great work happens when people feel supported. That’s why our total rewards package is designed to help you thrive both professionally and personally.

Here’s how we support YOU:

• Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won’t break the bank.
• Profit Sharing Plan- Share in the success you help create.
• 403(b) Retirement Plan- Invest in your future with confidence.
• Paid Parental Leave- 6 weeks to bond with your newest family member.
• Corporate Sponsored Events- Celebrate milestones and build connections.
• Generous Paid Time Off- Because balance matters:
  • 18 vacation days (based on position, tenure, and state laws)
  • 9 sick days (subject to local and state regulations)
  • 9 holidays (7 standard + 2 floating)
• Flexible Work Program- For approved roles, how and where you perform best.
• Tuition reimbursement- We invest in your growth and education.
• Career & Leadership Development- Expand your impact and potential.
• Wellness Program- Prioritize your health with holistic resources.
• Employee Assistance Program (EAP)- Support for you and your household.
• Incredible teammates- Collaborate with passionate, dedicated professionals.
  

Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the “at-will” nature of employment at LifeNet Health.

COMPENSATION

Salary Range: $20.36 - $27.15/hourly

Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience. Actual compensation may be higher based on the successful candidate’s knowledge and relevant experience.

EQUAL OPPORTUNITY EMPLOYER

LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.