Cyber Security Engineer

We are seeking an experienced Cybersecurity Engineer to support Security Products for Local Governments. The ideal candidate will possess in-depth knowledge of configuring and administering Security Tools and Products.

Administer and Maintain EDR Tools

• Tune detection rules to reduce false positives and improve threat visibility for each covered locality.

• Ensure asset inventory is accurate and up to date for each covered locality.

• Regularly update the EDR platform and agents to the latest versions.

• Review and adjust security policies.

• Conduct health checks to ensure the EDR system is functioning properly.

• Investigate and remediate unexcepted agent behavior

• Ensure that Integrations are working as required and troubleshoot when issues are identified

• Administer and Maintain Vulnerability Management System

• Maintain and update the vulnerability management platform and agents

• Conduct health checks to ensure the VMS system is functioning properly.

• Tune scan policies to reduce false positives and improve accuracy for each covered locality

• Ensure asset inventory is accurate and up to date for each covered locality

• Configure and schedule scans for each covered locality.

• Investigate and remediate unexpected agent behavior

• Ensure that integrations are working as required and troubleshoot when issues are identified

General Support

• Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC

• Maintain and update the Remote Monitoring and Management platform and agents

• Accurately document customer interactions, troubleshooting steps, and resolutions

• Escalate complex or unresolved issues as needed

• Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed

Desired Certifications

• Security+

• CrowdStrike Certified Falcon Administrator (CCFA)

• Tenable Certified

Additional Cybersecurity Related Certifications

Required Skills & Qualifications:

• 4 years of experience with Administer and Maintain EDR Tools

• 4 years of experience with Administer and Maintain Vulnerability Management System

• 4 years of experience with Experience in information security, with a focus on security technologies.

• Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner.

• Excellent organizational skills and attention to detail.

• Relevant certifications preferred.