Inventory Specialist
- Ensure daily review of ServiceNow portal customer equipment requests, tasks and tickets are fulfilled in a timely manner, in accordance with DLA Asset Management policies. Provide daily customer and team support to facilitate both local and regional hardware requirements and requests. Respond to email requests for information (RFI)s within 24 hours. Perform cyclical physical inventories of all DLA common use IT equipment. Monitor stock levels regularly and submit accurate, auditable monthly inventory reports.
- Ensure accountability and proper asset lifecycle procedures are used to conform to expected organizational standards and goals.
- Conduct all Receiving/Shipping of DLA hardware and ensure all hardware updates are performed in a timely and accurate manner, for all provisioned, transferred, received, and excessed equipment.
- Identify and communicate solutions to problematic areas of the asset control process.
- Verify the accuracy of the data recorded/updated in the IT Asset Management System (ITAMS) – ServiceNow - to maintain auditable digital hardware records.
- Draft correspondence and prepare monthly software inventory reports, as required.
- Identify, address, and report software asset inventory variances.
- Ensure all digital software documentation is maintained in accordance with the National Archives & Records Administration (NARA) to preserve auditable records, including but not limited to: contracts, packing slips, bill of lading, transfer document, etc.
- Attend weekly team meetings and bi-weekly regional operational meeting to ensure all requirements are addressed.
- Ensure work area is kept clean and organized; ensure all site safety standards are maintained; maintain publicly acceptable personal hygiene levels.
- Will require occasional onsite travel using personal vehicle, company van, company golf cart or another motorized vehicle
- Acquire and maintain a secret clearance with IT-II sensitivity.
- Critical Thinking, problem solving and project management
- Reliable transportation, and ability to use POV to travel on-site.
- Minimum one year of relevant software asset management experience.
- Minimum one year of experience entering asset data and extracting reports from automated inventory tracking systems.
- Minimum one year of experience reviewing contract procurement data .
- Proficient in Microsoft SharePoint, Excel, Power Point, Word and Adobe.
- Experience using Tanium, SCCM, Power query, Power BI, or other commercial business systems a plus.
- Ability to work independently
- US Citizen
- Location: Richmond, VA
- Type of environment: Office Setting
- Noise level: Medium
- Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
- Amount of Travel: Less than 10%
- Repeated standing, walking and bending through warehouse and distribution centers. Some sites are 2 million square feet
- Lifting up to 50 pounds repeatedly using overhead and bending motions
- Moving up to 50 pounds repeatedly on and off pallets and onto shelves
- Pushing and pulling up to 500 pounds of material up and down sloped grades with assistance of a pallet jack
- Repeated carrying up to 50 pounds of assets to and from different areas of the warehouse/distribution centers
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