Customer Service Manager - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Competitive salary
- Paid time off
- Training & development
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Salary/ Hourly plus commission/bonus
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Self-motivated
- Property and Casualty license (must have currently)
- Life and Health license (must have currently)
ROLE DESCRIPTION:
As a Customer Service Manager with Greg Bartleski state farm , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:
- Oversee the customer service team and daily operations.
- Develop and implement customer service policies and procedures.
- Handle escalated customer complaints and issues.
- Train and mentor customer service representatives.
- 5+ years of experience in customer service, with 2+ years in a managerial role.
- Strong leadership and organizational skills.
- Excellent communication and problem-solving abilities.
- State Fram Office experience is a plus
Recommended Jobs
WordPress WooCommerce & Drupal Web Developer (DC Area)
About Reingold Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years, we’ve been driven by a simple mission: to help organizations –– whether in the gov…
Associate Sales Representative, Joint Replacement - Virginia Beach, VA
Job Description Associate Sales Representative (Joint Replacement) As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills. You support…
Collection Associate Automobile Receivables English and Spanish
Job Description Job Description Benefits: Paid time off Training & development Automobile collections in office Contact customers about past due payments Make arrangements to resol…
REMOTE Estimator - Construction (Richmond)
This Jobot Job is hosted by: Matt Rodrigues Are you a fit? Easy Apply now by clicking the Apply button and sending us your resume. Salary: $100,000 - $130,000 per year A bit about us: Base…
Church Secretary
Position Overview The Calvary Baptist Church Secretary is a dedicated and organized individual whose role is crucial to the ongoing administrative operations of our church. This person provi…
Easter Bunny Character -River Ridge Mall
VIP Holiday Photos is seeking enthusiastic and friendly individuals to join our team as the Easter Bunny character at our Easter photo set. In this role, you will have the unique opportunity to bring…
Market Business Service Officer
Market Business Service Officers (MBSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Market Business Service Office…
Officer
Position Summary: The Chief Relations Officer (CRO) is a senior executive responsible for leading the holistic, external strategy to advance revenue growth, brand influence, impact, and long-term sus…
Warehouse Laborer
DBS Staffing Services, Inc. is excited to announce an opening for a Warehouse Laborer! As a family-owned staffing company, we are committed to finding quality candidates and matching them with reputa…
Mission Software Engineer
About Rune Rune Technologies is here to revolutionize the status quo of military logistics and sustainment through the deployment of AI-enabled solutions. Combining elite Silicon Valley software exp…