Web Developer
- Support the NSF Web Team, which drafts and posts all external content on NSF.gov and manages internal content on the NSF Employee Portal.
- Respond to publishing and editing requests from NSF staff, creating webpages, news and event items, official funding and guidance documents, and other content using the Drupal Content Management System (CMS), ServiceNow Employee Center and Microsoft SharePoint.
- Provide timely, high-quality customer support to NSF staff, handling requests and inquiries, resolving issues, and tracking all requests/inquiries within the NSF Web Team ticketing system (built in ServiceNow and Microsoft Lists). Monitor ticket dashboards to ensure tickets are prioritized, annotated and completed.
- Advise NSF staff on web design best practices, including consistent and clear layouts, 508 compliances, and the use of visuals to enhance engagement and understanding.
- Participate in special projects and perform other related duties as assigned by OLPA staff.
- N/A
- Bachelor’s degree or equivalent from a four-year college in computer science or other closely related discipline.
- Five years of professional experience in web development and web design services.
- Experience with HTML, CSS and JavaScript.
- Create clear, compelling webpage layouts that conform to web design best practices, WCAG 2.0/Section 508 requirements, and federal plain language requirements.
- Format and upload PDFs, images and other files to the website.
- N/A
- N/A
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