Principal HR Coordinator - Payroll

Overview

Principal HR Coordinator - Payroll

We are seeking a highly motivated and detail-oriented Principal HR Coordinator to join our Payroll team in an entry-level capacity. This role offers an excellent opportunity to gain foundational experience in payroll processing and HR operations within a dynamic environment.

Responsibilities:

• Assist with daily payroll processing tasks including, but not limited to, new hire data entry, W4 entry, processing of overpayments, terminations, retroactive payments, payroll adjustments, reconciliations, and stop payments.

• Learn to perform and explain gross-to-net payroll calculations to associates.

• Support the preparation and formatting of files for integration into the payroll system.

• Assist with the reconciliation of payroll, benefit, and deduction transactions.

• Review payroll system output for errors and support the correction process.

• Collaborate with other HR partners to resolve errors and maintain accurate information in the payroll system.

• Provide support to Tier I contact center representatives by handling and following up on inquiries related to pay and benefits, offering guidance and detailed knowledge about the end-to-end payroll process.

• Contribute to regularly scheduled and ad-hoc audits of payroll data to ensure compliance with established standards.

• Assist with year-end W2 reporting and preparation.

• Perform other duties as assigned.

• Maintain regular attendance; overtime may be required based on business needs.

• Demonstrate strong customer service skills, attention to detail, and sound decision-making abilities.

• Possess excellent written and verbal communication skills.

Basic Qualifications:

• High School Diploma, GED, or equivalent, or military experience.

• Minimum of 2 years of experience in customer service.

• Minimum of 1 year of experience with Google Suite (e.g., Gmail, Docs, Sheets).

• Demonstrated examples of critical thinking and problem solving

Preferred Qualifications:

• Associate degree

• Professional Payroll certification (FPC or CPP).

• At least 1 year of experience in accounting, payroll, benefits, or a combination thereof.

• 1 year experience with Microsoft Excel

• Experience with the Workday HR System.

• Experience with case management systems.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $56,800 - $64,800 for Principal HR Coordinator

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).