Customer Experience Specialist
At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world’s transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey—from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We’ve created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking. What You'll Do Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcomeEngage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase—building a complete and personalized customer profileInspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interestsConduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicleSupport sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyersProvide the highest level of customer service to all current and future owners Perform additional tasks as assigned to meet business needs What You'll Bring 1+ years of customer service and/or sales experience with proven track record to meet and exceed goalsPassionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentivesAbility to understand and convey business issues and technical conceptsStrong sense of team mentality and reliabilityStrong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools Ability to work evening hours, weekends, and holidays in a retail environmentValid driver’s license requiredFor roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employmentFor roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Benefits
Compensation and Benefits
As a part-time Tesla employee, you will be eligible for:
- 401(k) with employer match
- Employee Assistance Program
- Sick and Vacation time
- Tesla Babies program
- Back-up childcare and parenting support resources
- Pet Insurance
Recommended Jobs
Service Supervisor
Requisition Number: 213700 Job Description Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include su…
Electromechanical Field Service Technician III
Job Description Job Description Job Summary/Company : Our client creates trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Pl…
Fitness Trainer
Grow with us! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations i…
Marketing Communications Assistant - Entry Level
Are you ready to launch your career in marketing, public relations, and event promotions? We’re seeking enthusiastic Entry-Level Marketing Communications Assistants to join our fast-growing team and …
Member Service Representative Afternoon
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective m…
Corporate Paralegal
Job Title: Corporate Paralegal Industry: Nonprofit / Legal / Association Location: Arlington, VA (100% Onsite, metro-accessible) Assignment Type: Direct Hire Pay: $60000 – $80000 / Ye…
Regional Sales Manager
The HT Group is partnering with a leading manufacturer of industrial safety products to find a Regional Sales Manager who will be responsible for driving strategic revenue growth throughout the mid-A…
Network Architect
Job Description Job Description Network Architect Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering D…
Technical Project Manager - Infrastructure
Public Trust: NACI (T1) Requisition Type: Pipeline Your Impact Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the governmen…
Food Service Team Member
Job Description Job Description We are looking for a customer-oriented Fast-Casual Worker to join our team at Saladworks/Frutta Bowls. Working with us, your main responsibilities will be takin…