Seafood Lead
Responsibilities:
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Collaborate with associates and promote team work to help achieve company/store goals.
- Establish performance goals for department and empower associates to meet or exceed targets.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Train and develop associates on performance of their job and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, and company guidelines.
- Cut seafood to customers’ requests using proper cutting equipment.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of meat/seafood specials.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Develop and implement a department business plan to achieve desired results.
- Understand the store’s layout and be able to locate products.
- Create and execute sales promotions in partnership with store management.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal and special ads.
- Monitor and control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
- Familiarity and compliance with all country of origin labeling and regulations.
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications:
Minimum:
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Ability to handle stressful situations.
- Current food handlers permit once employed.
- Possess adequate knife handling skills and knife speed.
Desired:
- High school education or equivalent preferred.
- Management experience preferred.
- Knowledge of cutting, traying, wrapping, and labeling.
- Seafood experience.
- Retail experience.
- Second language (speaking, reading and/or writing).
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