Human Resources Coordinator

Begin a challenging career with the Norfolk Airport Authority, a political subdivision of the Commonwealth of Virginia. Our mission is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.

Job Title: HUMAN RESOURCES COORDINATOR

Shift Schedule: 8:30AM – 5:30 PM , Monday through Friday. Overtime as required.

Starting Rate: $29.8077 PER HOUR / $62,000 ANNUAL

CLOSING DATE: This job announcement will be open until filled.

ABOUT US: Norfolk International Airport is the aviation gateway to Coastal Virginia and northeastern North Carolina, including the Outer Banks. It has enjoyed four consecutive years of record traffic with nearly 4.9 million passengers in 2025. Its eight commercial airlines offer nonstop service to more than 40 cities coast to coast. Our vision is that every team member has a stake in bringing our “Here & There For You” brand to life for every passenger and fellow employee. We have a demonstrated commitment to cultivating a positive, collaborative work environment that supports our values of professionalism, responsiveness, innovation, diversity, excellence (P.R.I.D.E.) as outlined in our Strategic Plan.

OUR MISSION: The mission of Norfolk Airport Authority is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.

JOB SUMMARY: The Human Resource Coordinator aids with and facilitates the human resource processes such as recruitment, onboarding and performance management. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.

ESSENTIAL JOB FUNCTIONS: The following duties are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Prepares job announcements and coordinates the posting on company websites, newspapers, schools, military bases, Virginia Employment Commission and with other employment contacts.
• Reviews applications for employment.
• Proctors employment testing.
• Prepares interview folders, schedules interviews and conducts pre-employment background checks.
• Conducts new hire orientations.
• Orders and maintains employees’ DMV driving records.
• Inputs and updates employee information in HRIS.
• Distributes employee performance evaluations and monitors the evaluation schedule.
• Coordinates pre-employment and annual physical exams for employees.
• Performs customer service functions by answering employee requests and questions.
• Prepares the Affirmative Action Plan spreadsheets.
• Provides support during employee events to include but not limited to open enrollment meetings, holiday luncheon, etc.
• Participate in job fairs and other employment outreach programs.
• Periodically audits the I-9 forms.
• Adhere to all Authority personnel policies and departmental guidelines.
• Performs all other duties as assigned and directed.

KNOWLEDGE, SKILLS, AND ABILITIES: The following generally describes the knowledge, skills and abilities required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties.

• Tact, diplomacy and the ability to keep information confidential.
• Demonstrates excellent interpersonal and customer service skills.
• Working understanding human resource principles, practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Effective listening and communication skills.
• Proficient with Microsoft Office Suite.
• Ability to be a team player.

Education/Training

• Minimum of one (1) year of business school.
• Associates degree or higher education preferred.

Experience

• Minimum of 2 years’ experience in Human Resources.

Certifications

• Human Resources certification preferred.

Special Requirements

• Ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge as may be required by assigned job duties and responsibilities.

EQUIPMENT OPERATION: Desktop computer, phone system, fax, copier, laptop and overhead projector.

PHYSICAL & MENTAL DEMANDS: Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitations.

Sitting for long periods of time, walking, occasional bending, stooping, climbing up and down stairs, lifting and carrying items weighing up to 25 lbs.

WORKING CONDITIONS/HAZARDS: None

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: It is the policy of the Norfolk Airport Authority (NAA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, sex, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, NAA will provide reasonable accommodations for qualified individuals with disabilities.

DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All Norfolk Airport Authority (NAA) employees are at-will under Virginia law and NAA personnel policies.

Contact the Human Resources Department at 757-857-3405 for assistance.