Associate Scrum Master

***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX, but with a preference for candidates in Dallas, TX***

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As an Associate Scrum Master , you will bring your technical skills to a hospitality company with an award-winning culture. On the Software Engineering team reporting to the Lead Delivery Manager, you will support projects including PEP (Property Engagement Platform).

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Facilitate the flow of work through code delivery, testing, ensuring sprint commitments are met and releases are delivered.
• Proactively identify, track, and help resolve risks, dependencies, and impediments throughout the delivery lifecycle.
• Utilize Jira reporting to identify risks and issues, understand how the team is tracking towards delivery and to communicate progress against sprint goals.
• Contribute to continuous improvement mindset by both participating in and facilitating team retrospectives
• Communicate status and challenges to working team and leadership.

How you will collaborate with others:

• Contribute to continuous improvement mindset by both participating in and facilitating team retrospectives
• Promote transparency across multiple feature teams, with Product Owner and Leadership team
• Great communication, current team is distributed so usage of Teams and other virtual means is needed

What deliverables you will take ownership of:

• Own end-to-end sprint execution, from sprint kickoff through retrospective, ensuring teams are set up to meet agreed-upon scope, timelines, and quality standards.
• Leverage qualitative and quantitative metrics (e.g., velocity, burndown, sprint cycle time, team health metrics) to provide accurate insights to leadership and drive continuous process improvement.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Professional work experience in Technology or related field
• Experience utilizing Agile methodology
• Experience in project management leading multiple, simultaneous projects across cross-functional teams
• Experience managing sprint from beginning to the end
• This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)
• Travel up to 10%

It would be useful if you have:

• Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
• Three (3) + years of professional work experience in Technology or related field
• Two (2) + years of experience utilizing Agile methodology (Scrum Master)
• Certified Scrum Master, SM Certification, SSM Certification

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.