Client Service Representative - Entry Level

GIG
Arlington, VA

We are dedicated to creating lasting change through impactful community programs and meaningful donor engagement . As our organization grows, we’re hiring a Client Service Representative to serve as a key in-person point of contact for donors and supporters at events and community activations.

This role is ideal for someone who is energetic, people-focused, and passionate about making a difference through face-to-face interactions and relationship-building.

Key Responsibilities:

  • Serve as the primary in-person representative for donors and community supporters at fundraising events, community programs, and outreach activities
  • Provide friendly, professional support to attendees, donors, and participants during events
  • Assist with event setup, displays, and donor engagement activities
  • Guide attendees through sign-ups, donations, or participation in community initiatives
  • Collaborate with team members to ensure smooth event operations and meet engagement goals
  • Share feedback and ideas to enhance in-person donor experience and community impact
  • Maintain a professional, approachable presence at all events

Qualifications:

  • Passion for community engagement, nonprofit work, and face-to-face donor relations
  • Friendly, outgoing, and confident interacting with diverse audiences
  • Energetic, professional, and highly dependable
  • Ability to thrive in fast-paced, in-person event environments
  • Willingness to travel locally to events and community activities
  • Prior experience in customer service, retail, hospitality, or event support is a plus but not required

What We Offer:

  • Hands-on experience in nonprofit outreach, event support, and donor engagement
  • Opportunities to work on high-impact community programs and fundraising events
  • Supportive, collaborative team environment focused on learning and growth
  • Paid training and mentorship for professional development
  • Involvement in large-scale events, campaigns, and face-to-face donor activations
Posted 2025-11-12

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