Transportation Operations Supervisor

DESCRIPTION

BENEFITS

QUESTIONS

General Summary

• For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit
• The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS and there are certain provisions that must be met. For questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.

Essential Responsibilities and Duties

• Supervises daily transportation operations through the use of various methods including telephone, radio, video, vehicle locating systems, direct observation, and data collection.
• Serves as primary point of contact for a variety of stakeholders. Addresses employee performance and division operational concerns. Communicates route changes and service interruptions.
• Responds to accidents/incidents, follows established procedures, and completes post-accident investigations and paperwork.
• Assists in the hiring and training of new staff. Performs scheduling and evaluation of subordinate staff. Initiates disciplinary action as required. Maintains attendance, performance, and other personnel records.
• Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
• Assists with development and implementation of written policies and procedures, forms, and training documents.
• Coordinates maintenance schedules as appropriate.
• Inspects buses for damages, required maintenance, and cleanliness.
• Checks weather and road conditions and considers alternative safe routing.
• Identifies potential safety hazards and reviews preventable accidents/incidents to provide feedback to be incorporated into daily operations procedures and training.
• Assesses employee satisfaction within the work place and actively seeks to make improvements wherever possible.
• Required to operate a bus as needed.
• Required to be on-call during assigned after-hours periods to address any emergency situations, including accidents, adverse weather and road conditions, and serious incidents.
• Performs related duties as needed.

• Reporting: Responsible for the collection and analysis of data from a variety of sources to produce required and ad-hoc annual and periodic reports and to seek out efficiencies.
• Route Development: Develops, evaluates, and implements routes and schedules.
• Training: Develops and delivers new hire, pre-service, and in-service training programs.
• Budget: Monitors the annual operational budget and makes recommendations for budgetary needs.

Education, Experience and Skills

Minimum Qualifications:

• Any combination of education and experience equivalent to a 2-year degree from an accredited college or university. (Minimally, possession of high school diploma or GED plus two years of highly relevant experience may be substituted as equivalent.)
• Minimum of 3 years of bus transportation experience.

• Minimum of 1 year of supervisory, training, or operations experience in the bus transportation field preferred.

• Must obtain a Class A or B Commercial Driver's License issued by the Commonwealth of Virginia by employment start date or within 6 months of hire. Depending on assignment, one or more of the following endorsements may be required:
• Air Brakes
• Passenger Bus
• School Bus.
• May require possession of a School Bus Trainer Certification within the first 6 months of employment and CPR and First Aid Certifications within the three (3) months of employment.
• City of Charlottesville Basic and Advanced Supervisory Training Courses (to be obtained within 12 months of hire if courses are available.)

• Ability to establish and maintain effective working relationships with other employees and the general public.
• Ability to operate transit vehicles safely and efficiently and to train less experienced operators regarding the same;
• Thorough knowledge of the geography of the service area and traffic laws or ability to obtain the knowledge;
• Ability to communicate effectively both orally and in writing;
• Ability to analyze data and prepare reports.
• Working knowledge of federal, state, and local laws and regulations pertaining to division's activities
• Ability to provide office support functions to include familiarity and experience with Microsoft Office, and the ability to learn and effectively use Division's systems and software;
• Ability to plan, organize, schedule, and direct the work of others.

Physical Conditions & Additional Information

All employees must satisfy the Virginia Department of Transportation Physical Assessment provided by the City before being hired. Employees are also required to be able to pass the DOT Physical Assessment at any given time during employment. Employees must also be able to satisfy the following physical requirements: Long periods of sitting; occasional overhead reaching and bending over; ability to secure a wheelchair safely on the bus.

P. O. Box 911 605 East Main Street Charlottesville, Virginia, 22902

General Summary

• For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit
• The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS and there are certain provisions that must be met. For questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.

Essential Responsibilities and Duties

• Supervises daily transportation operations through the use of various methods including telephone, radio, video, vehicle locating systems, direct observation, and data collection.
• Serves as primary point of contact for a variety of stakeholders. Addresses employee performance and division operational concerns. Communicates route changes and service interruptions.
• Responds to accidents/incidents, follows established procedures, and completes post-accident investigations and paperwork.
• Assists in the hiring and training of new staff. Performs scheduling and evaluation of subordinate staff. Initiates disciplinary action as required. Maintains attendance, performance, and other personnel records.
• Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
• Assists with development and implementation of written policies and procedures, forms, and training documents.
• Coordinates maintenance schedules as appropriate.
• Inspects buses for damages, required maintenance, and cleanliness.
• Checks weather and road conditions and considers alternative safe routing.
• Identifies potential safety hazards and reviews preventable accidents/incidents to provide feedback to be incorporated into daily operations procedures and training.
• Assesses employee satisfaction within the work place and actively seeks to make improvements wherever possible.
• Required to operate a bus as needed.
• Required to be on-call during assigned after-hours periods to address any emergency situations, including accidents, adverse weather and road conditions, and serious incidents.
• Performs related duties as needed.

• Reporting: Responsible for the collection and analysis of data from a variety of sources to produce required and ad-hoc annual and periodic reports and to seek out efficiencies.
• Route Development: Develops, evaluates, and implements routes and schedules.
• Training: Develops and delivers new hire, pre-service, and in-service training programs.
• Budget: Monitors the annual operational budget and makes recommendations for budgetary needs.

Education, Experience and Skills

Minimum Qualifications:

• Any combination of education and experience equivalent to a 2-year degree from an accredited college or university. (Minimally, possession of high school diploma or GED plus two years of highly relevant experience may be substituted as equivalent.)
• Minimum of 3 years of bus transportation experience.

• Minimum of 1 year of supervisory, training, or operations experience in the bus transportation field preferred.

• Must obtain a Class A or B Commercial Driver's License issued by the Commonwealth of Virginia by employment start date or within 6 months of hire. Depending on assignment, one or more of the following endorsements may be required:
• Air Brakes
• Passenger Bus
• School Bus.
• May require possession of a School Bus Trainer Certification within the first 6 months of employment and CPR and First Aid Certifications within the three (3) months of employment.
• City of Charlottesville Basic and Advanced Supervisory Training Courses (to be obtained within 12 months of hire if courses are available.)

• Ability to establish and maintain effective working relationships with other employees and the general public.
• Ability to operate transit vehicles safely and efficiently and to train less experienced operators regarding the same;
• Thorough knowledge of the geography of the service area and traffic laws or ability to obtain the knowledge;
• Ability to communicate effectively both orally and in writing;
• Ability to analyze data and prepare reports.
• Working knowledge of federal, state, and local laws and regulations pertaining to division's activities
• Ability to provide office support functions to include familiarity and experience with Microsoft Office, and the ability to learn and effectively use Division's systems and software;
• Ability to plan, organize, schedule, and direct the work of others.

Physical Conditions & Additional Information

All employees must satisfy the Virginia Department of Transportation Physical Assessment provided by the City before being hired. Employees are also required to be able to pass the DOT Physical Assessment at any given time during employment. Employees must also be able to satisfy the following physical requirements: Long periods of sitting; occasional overhead reaching and bending over; ability to secure a wheelchair safely on the bus.

SUMMARY OF EMPLOYEE BENEFITS Updated July 1, 2022 Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits. 1. LEAVE:

• Vacation: 3.09 hours accrued biweekly
  • - 0 - <3 years
  3.85 hours accrued biweekly
  • - 3 - <5 years
  4.62 hours accrued biweekly
  • - 5 - <10 years
  5.40 hours accrued biweekly
  • - 10 - <15 years
  6.16 hours accrued biweekly
  • - 15 - <20 years
  6.93 hours accrued biweekly
  • - 20 - <25 years
  7.70 hours accrued biweekly
  • - 25+ years
• Sick:
  • 4.62 hours per biweekly pay period, approximately 120 hours a years, no limit on accumulation
• Holidays:
  • 14 paid holidays per calendar year (13 observed and 1 floating)

• Aetna Medical -
  • Choose from three options with different premiums and levels of coverage and coverage is effective on the first of the month following date of hire:
    • HMO: $0 premium for employee only coverage
    • POS 1: Employee-only premium of $36.28 per biweekly pay
    • POS 2: Employee-only premium of $13.02 per biweekly pay
      • (Dependent coverage is available but the cost of the premium is not subsidized.)
  • Prescription Card ($10 generic, $30 lower cost name brand, $55 higher cost name brand)
  • Mail Order Maintenance Prescription Drug Program ($20 generic, $60 lower cost name brand, $110 higher cost brand)

• Dental (Delta Dental)
  • No cost for employee only coverage. Dependent coverage is available but the cost of the premium is not subsidized.
  Diagnosis and Preventive
  • - 100% of allowable charge; Basic Dental Care - 80%; Major Dental Care - 50%
  Primary
  • - $50 deductible, 80/20
  Prosthetic & Complex Restorative
  • - $50 deductible, 50/50
  • $1,500 maximum annual benefit
  • $1,000 Orthodontic Benefit
• MetLife Vision Plan: Optional
  • Employee only coverage: $2.50 bi-weekly; Dependent coverage also available at differing rates.
  • Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay;
  • $130 allowance for frames, after co-pay, plus additional discounts where accepted.
• Life:
  • Two times annual salary (paid by the City)
  • Optional supplemental life available for employee, spouse, dependents (paid by employee)
• AFLAC: Optional
  • Cancer/accident/short term disability/intensive care insurance (paid by employee)

• Long Term Disability
  • Protection from income loss due to long-term illness or injury (paid by the City)

• Pension:
  • Choose from two options:
    • A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5 year vesting period and an employee contribution of 5% of salary.
    • A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% after three years of service. There is no required contribution from salary. (Note that: the Defined Contribution retirement plan is the only plan available for Library employees)

• Supplemental:
  • Deferred Compensation (457) - employee contribution

• Flexible Spending Accounts:
  • Health Care Expenses
  • Dependent Care Expenses
  • Parking/Mass Transit Expenses
  • Parking Subsidy of $50 per month
• Wellness Programs:
  • Gym Reimbursement Program
  • Monthly On-Site Nurse and Annual Flu Shots
  • Health Screenings and Fairs, Education Sessions, & Weekly Fitness Classes
  • Weight Watchers at Work
• Bike Commuter Program:
  • Reimbursement of up to $20 per month for reasonable bike commuting expenses
• Employee Assistance Program:
  • A variety of confidential, personal professional services for you and your family available 24 hours a day.
• Tuition Reimbursement Program:
  • Up to $1,500 for undergraduate OR Up to $3,000 for graduate level tuition per fiscal year per employee.