Hampton Inn & Suites Reagan National Airport - Front Desk Agent

Aimbridge Hospitality
Arlington, VA
Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

Key Skills/Responsibilities

  • Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
  • Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
  • Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
  • Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
  • Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

Education & Experience

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Information

Find us in Crystal City off Highway 1. Reagan National Airport is a mile away and we're a five-minute walk from Crystal City Metro Station. Our hotel has a free shuttle to DCA Airport and the Metro. Nearby, you’ll find several restaurants, and the White House and George Washington University are a 10-minute drive away. Wake up to free breakfast. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
Posted 2025-10-06

Recommended Jobs

Human Resources Manager II

Cintas Corporation
Chantilly, Loudoun County, VA

Requisition Number: 208279  Job Description Cintas is seeking a Human Resources Manager II to oversee all general areas of human resources. Responsibilities include managing turnover, recruitin…

View Details
Posted 2025-09-10

Full Time Emergency Medicine Job Richmond, VA

Team Health Team Health
Richmond, VA

Are you a clinician who aims to make a difference in the lives of your patients by providing quality care? TeamHealth needs someone like you! Chippenham Hospital, located in Richmond, Virginia, is hi…

View Details
Posted 2025-09-10

Carpenter

BOWA
McLean, VA

Summary: A Carpenter for BOWA plays an important role working closely with Project Managers helping to manage and complete residential remodeling work with the highest quality craftsmanship. This posi…

View Details
Posted 2025-08-29

Need 1 OTR driver - Call Alma 979-316-7931

ALB Logistics LLC
Alexandria, VA

Job Summary ~ Contract Driver (1099, Solo) ~ Dry Van and Refrigerated ~ OTR ~$1,750 - $2,000 gross total weekly avg. pay ~25% of load ~2,000 - 3,000 avg. miles per week ~ No Driver Load/…

View Details
Posted 2025-09-22

Senior Mission Architect

Clarity Innovations
Virginia

Clarity Innovations is a trusted national security partner, dedicated to safeguarding our nation’s interests and delivering innovative solutions that empower the Intelligence Community (IC) and Depar…

View Details
Posted 2025-09-22

Senior Tax Accountant (3-Day Weekends All Summer)

Incendia Partners
Glen Allen, VA

Job Description Job Description 3-day weekends, all summer long. What would you do with the extra time? Crowd-free hikes in the mountains? Traffic-free drives to the beach? Lazy mornings with cof…

View Details
Posted 2025-09-26

ENTERPRISE SALES NETWORKING SOLUTIONS ENGINEER - Maryland, Virginia or DC

Cisco
Herndon, VA

Meet the team You will be part of the Americas Networking Organization supporting Global Enterprise Segment team and improve our customers' lives, prospecting for new opportunities! Your impact …

View Details
Posted 2025-10-06

HR Accounting Assistant

Hyatt Regency Aurora Denver Conference Center
Norfolk, VA

HR Accounting Assistant Location Aurora, CO (Norfolk Glen area) : Join The Hyatt Regency Conference Center Aurora Accepting Applications through April 30, 2024 Hourly range is $21-$22 Hyatt Rege…

View Details
Posted 2025-10-06

Dishwasher

100
Portsmouth, VA

Job Description Job Description Collect used kitchenware from dining and kitchen areas Load and unload dishwashing machines Wash specific items by using the three-compartment sink, i.e., …

View Details
Posted 2025-08-18

Personal Trainer / Athletic Trainer

SLABNOVATWO CORPORATION
Arlington, VA

Job Description Job Description Job description Assisted Stretching / Flexologist™ position StretchLab is seeking personal trainers, athletic trainers, massage therapists, and dance/yoga/Pi…

View Details
Posted 2025-09-22