Special Assignment Ops Supervisor
- Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives
- Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
- Plans, organizes, staffs, directs and controls specific day-to-day operations
- Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
- Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results
- Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis
- Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
- Participates in the development of and responsible for administering company safety strategies and programs
- Investigates, resolves and/or escalates customer service issues, as appropriate
- Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety
- Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors
- Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner
- Peforms other duties as assigned
- High school diploma or GED required; Bachelor’s degree preferred
- In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree
- Bachelor's Degree (preferred).
- Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience.
- Ability to inspire a shared vision and empower and motivate a team
- Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
- Proven ability to apply sound business judgment to establish and accomplish goals
- Verbal and written communication skills necessary to communicate with various audience levels and group sizes
- Ability to effectively provide employees instruction on process and practice
- Ability to read, interpret and draw conclusions from numerical data and written information
- Software skills, including use of Microsoft Office software and web-based applications
- Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer- based applications
- Ability to mentor, coach and act as a knowledge resource to other employees.
- May need to lift and carry up to 50 pounds
- May work in hot or cold temperatures
- May work in an environment with loud noise and fumes
- Minimal travel required
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
Recommended Jobs
Tax Director - Private Companies Save for Later Remove job
A career within PwC Private will provide the opportunity to help private companies with a range of business advisory needs such as audit, tax compliance, and planning to help improve their operatio…
Senior Lead Information Security Office (ISO) Consultant
Senior Lead Information Security Office (ISO) Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic …
Staff Accountant (Bookkeeping Experience)
Position Overview: The Staff Accountant will play a key role in supporting the company’s day-to-day accounting operations, including general ledger management, accounts payable/receivable, and boo…
Vendor Managed Inventory Coordinator
There’s a Place for You at Capital A career at Capital Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference…
RN Emergency Department OOJ - 34493
Job Description An RN in an Emergency Department (ED) provides immediate and specialized care to patients with acute illnesses or injuries, triaging patients, stabilizing conditions, and collabora…
Customer Service Manager (Account & Route Management) - Rockville, VA
Other Forms of Compensation: Yearly Bonus Opportunity Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by in…
Drupal Developer
BridgePhase is a software engineering company focused on designing, building, securing, and operating cutting-edge software solutions that drive mission success and operational excellence for Federal…
Grill Cook - Big Buns (Ballston)
Overview: Are you a culinary rockstar with a passion for crafting mouthwatering burgers and delectable dishes? As a Grill Cook at Big Buns , you'll take center stage in our bustling kitchen, crea…
Senior Engineer - Navy Habitability
Job Description Job Description CTR Group is seeking a Senior Engineer - Navy Habitability Improvements to work on Ft. Monroe in the Hampton, VA area. Position with Excellent Salary Range and …
- Licensed Practical Nurse (LPN) - Career Growth
Home Health Licensed Practical Nurse (LPN) in Martinsville, VA and surrounding areas Discover a new lane in nursing and earn top pay doing what you are made to do. The last few years have put unb…