Analyst

At TechOp Solutions, we are committed to delivering innovative technology and operational solutions that drive mission success. We are seeking a highly motivated Analyst to join our dynamic team. In this role, you will leverage data-driven insights, analytical expertise, and problem-solving skills to support critical business and operational initiatives. If you thrive in a fast-paced environment and are passionate about optimizing processes and driving strategic decisions, we want to hear from you!

The ERO Law Enforcement Systems and Analysis (LESA) division is responsible for helping inform the development of ERO strategies and supporting continuous enhancement of ERO business processes to execute those strategies. Through data collection and analysis and technology and process improvements, LESA delivers tools, studies, and recommendations that assist ICE’s decision-making and planning (strategic, business, and operational). LESA studies ICE’s operations and resources (personnel, processes, technology, and infrastructure) to find areas for continuous improvement.

Responsibilities Include:

• Conduct research and prepares management, organizational and business analyses and forecasts using data science tools

• Identify new data sets which would enhance the accuracy of existing models and dashboards.

• Develop and update dynamic dashboards to support data driven insights for key stakeholders

• Focus on the overall health and quality of the data ecosystem, identifying opportunities and advocating for change to support the evolving landscape and maturation of the environment.

• Work independently as a part of a workstream to provide analytical and statistical support.

• Develop custom automation solutions to improve operational efficiencies.

• Prepare briefings and issue papers, studies, recommendation, responses and reports about the mission, activities, and related statistics.

• Develop, test, and deploy new data science models according to agency needs

• Analyze the impact of the effects of a regulation, policy, program, etc. and the effects of changes in budget, staffing or policy/priority changes on resources, performance, or schedule

• Write queries (in SQL or Python) via Databricks to wrangle data, compiling Excel reports, performing data validation on work products, performing code reviews (SQL, Python), and providing demonstrations to client stakeholders.

Requirements

• Strong written and oral communication;
• Bachelor’s degree and 0-3 years of experience
• SQL, Excel, Qlik, Python, Databricks, and other Business Intelligence tools
• Must meet CBP security requirements

*An active TS or CBP/ICE Public Trust clearance is required.