Event Customer Service Representative - Entry Level
We are seeking a friendly and motivated Entry-Level Event Customer Service Representative to join our team. This role is perfect for individuals interested in customer service, event support, and community engagement who want to gain hands-on experience working at live events, promotions, and public-facing campaigns.
As an Event Customer Service Rep, you will interact directly with attendees, provide assistance, and help ensure a positive event experience. No prior experience is required— paid training is provided .
Key Responsibilities
Greet and assist event attendees, guests, and participants
Answer questions and provide information about events, services, or promotions
Support event operations including check-in, setup, and breakdown
Maintain a friendly, professional, and customer-focused presence at events
Help resolve basic customer questions or concerns during events
Work with team members to ensure smooth and successful event experiences
Collect feedback and share insights with the team after events
Qualifications
Strong customer service and communication skills
Positive, outgoing, and professional attitude
Ability to work in a fast-paced, public-facing environment
Comfortable interacting with diverse groups of people
Reliable, punctual, and team-oriented
Must be 18+ and authorized to work in the U.S.
No prior event or customer service experience required
What We Offer
Paid training and on-the-job support
Entry-level opportunity with growth and advancement potential
Flexible scheduling depending on event needs
Supportive, energetic, and team-oriented work environment
Hands-on experience in events, customer service, and brand engagement
This Entry-Level Event Customer Service Representative position is ideal for individuals looking to build experience in customer service, events, hospitality, or marketing support while working in a fun, interactive setting.
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