Operations Managers / Moving and Junk

College Hunks Hauling Junk & Moving
Falls Church, VA

Full job description

About the Role: The Operations Manager for College HUNKS Moving plays a pivotal role in driving daily operations, performance, and team culture at the local franchise level. This position focuses on overseeing daily & weekly operations and ensuring effective scheduling, customer satisfaction, and profitability. The role requires a professional individual with a growth mindset who can manage various aspects of the business, including customer interactions, sales, scheduling, and budgeting. This individual is not just a manager but a leader, coach, and culture champion- responsible for building a high-performing team and creating an environment where people are empowered to grow and succeed.

Key Responsibilities Include, but are not limited to:

Leadership & Team Building

  1. Recruit, train, mentor, and retain team members who align with our mission and values
  2. Foster a fun, safe, and high-energy work environment where individuals feel valued and challenged to grow
  3. Lead regular team meetings, performance reviews, and technical trainings
  4. Model leadership behaviors that inspire others to take initiative and embody our core values
  5. Act as a culture driver, ensuring consistent alignment with our brand promise, internal development goals, and community engagement

Operations

  1. Oversee and refine daily workflows and systems that drive team efficiency and client satisfaction
  2. Conduct welcome and confirmation calls to clients
  3. Investigate and resolve customer concerns with professionalism and urgency
  4. Manage moving labor and staffing to hit company goals
  5. Oversee crew scheduling, input daily metrics, and manage truck returns, basic moving operations.
  6. Ensure the shop is closed properly and stocked with necessary supplies
  7. Experience as a straight truck driver
  8. Possess a valid, clean driver's license
  9. Have significant moving experience & as a professional material handler
  10. Be committed to a high level of customer service
  11. Be very strong in sales
  12. Be hard-working and enjoy physical labor
  13. Be able to lift at least 75lbs
  14. Excel in a position of independence and responsibility.

Marketing

  1. Represent the brand at networking events and professional organization meetings
  2. Support and lead the sales team in driving local awareness and customer acquisition

Position Required Experience and Skills:

  1. Experience managing a service industry operation is preferred
  2. Strong background in Sales, Marketing, and Operations/Systems Management
  3. Confident and proactive communicator; able to build and maintain positive relationships with clients and team members
  4. Proven ability to make informed, data-driven decisions and remain adaptable in dynamic environments
  5. Safety- and liability-conscious leader
  6. Demonstrate leadership ability with a track record of developing and motivating teams
  7. Strong written, verbal, and presentation communication skills
  8. Exceptional interpersonal skills; able to collaborate effectively at all organizational levels
  9. Self-disciplined and capable of operating independently with minimal supervision

Additional Skills:

  1. Proficient in Microsoft Applications: Word, Excel, and Outlook
  2. Moving & Storage industry experience

Compensation:

  1. Pay range is between $21-$25 per hour. Paid bi-weekly. Simple 401K

Schedule:

  1. 5 days per week, including Saturdays, for the initial 3 months
Posted 2025-08-11

Recommended Jobs

Culinary Specialist - Lynchburg Health and Rehab - Food

Aramark
Lynchburg, VA

Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high stand…

View Details
Posted 2025-07-30

Community Relations Specialist

Dental Marketing and Management Group LLC
Danville, VA

Community Relations Specialist/Field Marketing Specialist - Kids Dental Brands **Competitive Salary Plus Quarterly Bonus Potential of up to $2,500** KIDS DENTAL BRANDS (NORTH CAROLINA & DANVILLE)…

View Details
Posted 2025-08-06

Customer Service Rep(04232) - 2433 Colony Crossing Pl

Domino's Franchise
Midlothian, VA

Job Description Job Description Job Description SMILING FACES WANTED!! We are looking for friendly people with great communication skills to be the smiling face of our business. We have grea…

View Details
Posted 2025-07-30

Mid Level Protein Scientist

Dynamics ATS
Check, VA

Mid Level Protein Scientist   JOB-10044724   Anticipated Start Date September 1 , 2025   Location Chesterfield , MO   Type of Employment Contract   Employe…

View Details
Posted 2025-07-30

Shift Lead

Trident Holding Company LLC
Wytheville, VA

Job Description Job Description Job Description Start hourly salary varies by city and your work experience What makes a Trident Holdings Captain D’s a great place to work? It's our p…

View Details
Posted 2025-07-25

Hourly Supervisor - JMU C-Stores

Aramark
Harrisonburg, VA

The Hourly Supervisor is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while d…

View Details
Posted 2025-07-31

Registered Nurse (RN) - Health Educator

Federal Staffing Resources
Norfolk, VA

Registered Nurse (RN) - Health Educator job in Portsmouth, Virginia. The job is a civilian position within the extensive military medical system, which provides a full range of services to the mili…

View Details
Posted 2025-07-29

Insurance Account Position - State Farm Agent Team Member

ARCELI BROWN - State Farm Agent
Springfield, VA

Job Description Job Description Benefits: ~401(k) ~ Bonus based on performance ~ Dental insurance ~ Employee discounts ~ Health insurance ~ Opportunity for advancement ~ Paid time of…

View Details
Posted 2025-07-27

Construction Manager - Transportation

Whitman, Requardt & Associates, LLP
Richmond, VA

Job Description Job Description At Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven". We have been in business for more than 110 years and we are known for our quali…

View Details
Posted 2025-07-29

Service Technician

SteelHead Management
Norfolk, VA

Steelhead Management is a full-service property management company formed in 2016 to manage multifamily and mixed-use assets owned by the Holladay Corporation and Spy Rock Real Estate Group, both of w…

View Details
Posted 2025-07-24