Youth Program Assistant

Description About CCC: Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 7 locations throughout Virginia. CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency. Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check. Summary: Provides basic support to assigned program. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains donation storage areas by keeping inventory, organizing shelves, and distributing goods to clients. Schedules donation pick-up and assists with on-site deliveries. Ensures that all working areas are kept clean and organized. Delivers quality customer service in person and over the telephone. Follows up promptly to all program inquiries. Completes all data entry as assigned by supervisor. Effectively communicates all pertinent program information to other staff members. Assists with guidance and support to all program volunteers as directed by supervisor. Prepares and replenishes all reports, rosters, forms, and other program documentation as required. Facilitates timely maintenance, inspections and registration renewals for program vehicles when applicable to the program. In certain programs, this position is responsible for setting up homes for clients and ensuring they are move-in ready. Provides transportation to clients for medical, dental and mental health appointments, recreational outings, emergencies and other activities as needed and coordinated by the staff. Coordinate medical and dental appointments and insurance verifications for assigned clients. Represents the Agency in the community and workplace in a professional and ethical manner. Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics. Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills. Utilizes a basic knowledge of Microsoft Office applications. Qualifications EDUCATION and/or EXPERIENCE: High School Diploma or equivalent is required with one year of related experience. WORK ENVIRONMENT: Must have the ability to lift 50 lbs frequently. Full-time Employee Benefits: Retirement savings - After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That's an 8% annual contribution to your retirement savings! PTO - earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years. Holidays - Enjoy eleven paid holidays, and a floating holiday of your choosing Other paid leave at no cost to employees - bereavement, short-term disability, long-term disability, paid parental leave Virginia Credit Union memberships Employee Assistance program - Free services including six free confidential consultations with a mental health professional Medical Insurance - a choice between 1 EPO, 2 PPOs, and 2 HDHP plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency. Dental Insurance - a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency. Vision Insurance Life insurance - paid by agency with option to purchase additional coverage Other insurance benefits - flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources