Director of Event Technology

Job Description

Job Description

Description

Markey's, a multi-state leading provider of creative audio-visual services, is seeking a full-time Director of Event Technology to join our team at the Richmond Marriott. The Director of Event Technology is responsible for leading the event technology team and consulting with customers and hotel event management to create defining experiences for all customer live and virtual events hosted at the venue.

This is a full-time, salaried (exempt) role. Typical daytime hours, although occasional early mornings, late nights and weekend work may be required.

Position Responsibilities

1. Lead the Markey’s event technology team with a positive and compassionate attitude, managing all day-to-day activities regarding event technology services.
2. Foster a positive working relationship between Markey’s and the hotel, working effectively and professionally with hotel management, event and support staff, clients and event planners.
3. Work directly with clients contracting with the hotel, requiring various services including audio-visual rental, rigging services and technical labor.
4. Generate quotes, labor estimates & room diagrams; and provide creative, as well as technical, audio-visual solutions for events to help secure business at its maximum potential.
5. In collaboration with Operations Manager, generate and update daily and weekly forms including but not limited to billing, daily equipment "boards", schedules, and forecasts.
6. Meet on-site clients to ensure order accuracy & functionality, assist in set-up and teardown of A/V equipment, and act as on-site Event Technology liaison for clients.
7. Attend all site visits, BEO meetings, and pre-event meetings.
8. Coordinate equipment and labor needs with other Markey's locations.
9. Follow and maintain existing Standard Operating Procedures (SOPs) for event management and operational functions.
10. Work with Markey’s stake holders on annual budget, managing revenue and expenses, and on-site inventory management to meet or exceed expectations.
11. Fulfill other duties as assigned to ensure the success of Markey’s events.

Requirements

• Minimum one year of experience directing Event Technology; Operations and Sales.
• Ability to document sales goals, event surveys, and revenue forecasts.
• Must have functional knowledge of flown audio systems for performance.
• Must have functional knowledge of HD video switching, cameras and video playback & recording.
• Must have functional knowledge of stage lighting techniques using static and moving lights.
• Must have functional knowledge of basic Event IT configurations.
• Must have functional knowledge of rigging equipment and techniques.
• Must have excellent customer service and verbal/written communication skills, politely and promptly responding to all internal and external requests.
• Computer proficiency and thorough knowledge of Microsoft Office Suite – Word, Excel, Outlook, PowerPoint, Teams and One Drive. Ability to learn R2 program.
• Previous history of interacting positively with internal and external customers.
• Ability to always maintain a professional appearance and attitude.
• Must possess excellent time management and multitasking skills by balancing workload between reviewing projects, attending meetings and conference calls, face-to-face customer interactions, on-site event support, billing and overall account management.
• Must possess a high level of detail in all work including account management, organizing event information, arranging and managing pre and post-production services.
• Ability to work a flexible schedule as dictated by business needs.

Become a part of our team!

Established in 1959 and with more than 65 years of experience in the rental & staging industry, Markey's prides ourself in providing the BEST SERVICE and MOST DIVERSE & RELIABLE EQUIPMENT the industry has to offer. We are committed to providing a good working environment where all employees treat each other with respect and dignity, where employees are encouraged to grow personally and professionally, and we help employees produce quality results of which they can be proud.

At Markey's we are a 100% Employee-Owned Company and we participate in an ESOP, or the Employee Stock Ownership Plan! The ESOP gives our Full-Time employees a beneficial ownership stake in the company at no cost to them. Ask us about our ESOP and its many benefits!

We offer:

• Competitive salary
• Training and career development
• Opportunities for advancement
• Opportunities to problem solve with creative thinking
• Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
• A wide range of experienced staff to work with and learn from on a daily basis
• Excellent, comprehensive benefit program for full-time employees including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)

Check us out at !