Program manager - technical

Description & Requirements

We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands.

Essential Duties and Responsibilities:

Program Support & Strategy Execution

• Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives.
• Contribute to the implementation of the organization's AI/technical learning strategy in alignment with business goals.
• Stay informed on industry trends and emerging technologies to support program planning and continuous improvement.

Instructional Design & Gap Analysis

• Assist in conducting skills gap analyses and needs assessments to inform learning priorities.
• Support the design and development of engaging, scalable learning experiences using modern instructional design principles.
• Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats.

Program Coordination & Delivery

• Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics.
• Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance.
• Support the implementation of interactive learning formats such as labs, simulations, and workshops.
• Ensure training content aligns with organizational goals and technology enablement efforts.

Measurement & Continuous Improvement

• Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes.
• Gather and analyze learner feedback to support content and delivery enhancements.
• Prepare summary reports and insights for internal stakeholders to inform future program improvements.

Stakeholder Engagement

• Partner with internal teams to identify training needs and coordinate learning solutions.
• Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences.
• Support the development of a community of practice among AI and technical learning advocates.

Minimum Requirements

• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
• Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains.
• Strong instructional design skills with a track record of creating impactful learning experiences.
• Expertise in conducting skills gap analyses and translating findings into actionable programs.
• Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels.
• Familiarity with AI tools, data analytics platforms, and emerging tech trends.
• Experience with Learning Management Systems (LMS) and digital learning platforms.
• Background in Experience with organizational development and change management.

Core Competencies

• Strategic vision with operational excellence.
• Analytical mindset with a passion for measurable impact.
• Ability to inspire and mobilize diverse stakeholders.
• Adaptability in a rapidly evolving technology landscape.

EEO Statement


Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .