Front Desk Agent Overnight
- Welcome guests in a friendly, prompt and professional manner.
- Register guests, issue room keys, provide information on hotel services and room location.
- Up-sell rooms where possible to maximize hotel revenue.
- Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
- Complete and transmit daily accounting reports and prepare them for review by hotel management
- Issue, control and release guest safe-deposit boxes.
- Communicate any outstanding guest requests or issues to management that may require
- Respond appropriately to guest complaints. Make appropriate service recovery gestures in order
- May routinely book guest reservations for individuals and/or groups that are requested either by
- Promote team work and quality service through daily communications and coordination with
- Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
- Frequently standing up behind the desk and front office areas
- Carrying or lifting items weighing up to 50 pounds
- Handling objects, products and computer equipment
- Use a keyboard to operate various property management and reservations systems, etc.
- Communication skills are utilized a significant amount of time when interacting with guests and employees.
- Reading and writing abilities are utilized often.
- Basic math skills are used frequently.
- Problem solving, reasoning, motivating and training abilities are often used.
- Required to work the overnight shift
- May be required to work other shifts, weekends, and/or holidays.
Recommended Jobs
Apply For ANY KIA of Fredericksburg Position Here
Job Description Job Description Safford Automotive is always accepting applications for all positions. Please specify position you are applying for.
Miscellaneous Metals Ironworker Welder
Job Description Job Description Miscellaneous Metals Ironworker Welder Pay: $24.00 - $32.00/hr, based on experience Description Cannonball Recruiting is seeking an experienced Miscellaneo…
Director of Development
Job Description Job Description Description: Maymont is a 100-acre historic estate and park located in Richmond, Virginia, with many unique experiences for all to enjoy, including the historic M…
Lunch Server
Job Description Job Description Benefits: Bonus programs Insurance and PTO for full-time employees Competitive wages Fun and rewarding work environment Employee discounts Free u…
Bartender
Job Description Job Description Bartender – The Oyster Farm (Cape Charles, VA) We’re looking for a bartender to join the team at The Oyster Farm—an elevated coastal restaurant with a strong…
Associate Attorney
Job Description Job Description Client seeks a highly motivated associate attorney with 0-5 years’ experience to assist and handle personal injury cases. Experience is preferred, but we are wi…
UTILITY I- WORK BASED LEARNING
Are you looking for more? At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our t…
Signal/Image Process Engineer
Apply now: Signal/Image Process Engineer, Onsite - Manassas, VA. Start date is ASAP (late August / early September) for this 6-month Contract-to-Hire position. Job Title: Signal/Image Process Engi…
Now Hiring: Staff Pharmacists - Long-Term Care Pharmacy {172290}
Job Description Job Description Now Hiring: Staff Pharmacists – Long-Term Care Pharmacy (Virginia) Location: Norfolk, VA Pay: $60–$65/hour Schedule: ~1 Opening: 10:00 AM – 6:30 PM …
Senior Master Production Scheduler (SAP)
The Senior Master Production Scheduler is the highest-level individual contributor in production scheduling, serving as both an expert scheduler and the primary system subject matter expert for S/4HA…