Client Service Representative - Entry Level

GVA Inc.
Virginia Beach, VA

We are actively hiring a motivated, customer-focused Entry-Level Client Service Representative to join our growing team! This role is ideal for individuals looking to start a career in client services, customer support, and relationship management .

No previous experience is required — we provide paid training, hands-on mentorship, and ongoing professional development to help you succeed.

What You’ll Do

  • Serve as the primary point of contact for clients , delivering professional, friendly, and timely customer support

  • Build and maintain strong client relationships through consistent communication and personalized service

  • Address and resolve client questions, concerns, and service requests efficiently

  • Track and document client feedback, identifying opportunities to improve processes and satisfaction

  • Collaborate with internal teams to ensure seamless service delivery

  • Support new client onboarding and provide ongoing assistance to ensure a positive experience

Qualifications

  • Strong verbal and written communication skills with a customer-first mindset

  • Excellent problem-solving abilities and attention to detail

  • Positive attitude with confidence in interacting with clients and team members

  • Highly organized and capable of managing multiple tasks in a fast-paced environment

  • Must be 18+ and legally authorized to work in the U.S.

  • No prior experience required — paid training provided

Benefits amp; Perks

  • Paid training and ongoing mentorship

  • Competitive entry-level salary + performance-based bonuses

  • Medical, dental, and vision insurance

  • Hands-on experience in client service, customer support, and relationship management

  • Clear career advancement paths into senior client service or management roles

  • Supportive, team-oriented work culture that values growth and collaboration

  • Networking opportunities with internal teams and clients for professional development

Posted 2026-01-19

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