Trail Runner - Postcard Cabins Shenandoah North - Basye, VA
Job Description
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Trail Runner for the Outpost Shenandoah North, Basye, Virginia.
Job Purpose:
This Position provides excellent guest service and cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in cabins and common areas. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
Responsibilities
- Prep the cabin interiors to be cleaned by removing all trash, stripping all linens, and re-stocking cabin provisions.
- Ensure every cabin’s outdoor space is perfectly staged for every guest by cleaning and staging the lounge area (fire pit, campfire kit, Adirondack chairs, and picnic table), cleaning the cabin exteriors (windows, hitch, and wheels), and by removing all trash.
- Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
- May gather waste and/or contaminated materials for disposal. Assigned areas of the Outpost may include cabins, trails, and common areas.
- Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides
Skills
- Work experience as a Trail Runner or Houseman/Houseperson is required
- Experience with industrial cleaning equipment and products
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions
- High school diploma is a plus
This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Paid Vacation
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
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