Billing and Collections Specialist

Defense Holdings, Inc. (DHi)

Location : Hybrid (US)

Employment Type : Full-Time

Department : Finance

Reports To : Finance Manager

Position Summary

Defense Holdings, Inc. (DHi) is seeking a Billing and Collections Specialist to manage all aspects of billing and collections, ensuring timely and accurate invoicing and follow-up on outstanding balances. The ideal candidate will have experience in accounts receivable, strong attention to detail, and the ability to manage multiple tasks while ensuring client satisfaction.

Key Responsibilities

Billing & Invoicing

• Generate and send invoices to clients in a timely manner, ensuring accuracy and compliance with contractual terms.
• Verify billing information and resolve discrepancies.
• Track billing cycles and ensure adherence to payment schedules.

Collections & Follow-Up

• Monitor and follow up on outstanding invoices, working to resolve any payment issues.
• Develop and implement effective collections strategies to minimize aged accounts.
• Work closely with clients and internal teams to resolve billing disputes.

Reporting & Reconciliation

• Prepare regular reports on outstanding accounts, collections, and aging analysis.
• Reconcile accounts receivable transactions and ensure accurate financial records.
• Assist in the month-end close process, providing necessary billing and collections data.

Required Qualifications

• Associate’s degree in Accounting, Finance, or a related field.
• 2+ years of experience in billing, collections, or accounts receivable.
• Strong knowledge of billing systems, invoicing, and collections processes.
• Proficiency in Microsoft Office Suite (Excel, Word).

Preferred Qualifications

• Experience with ERP software (e.g., SAP, Oracle).
• Knowledge of government contracting and related billing requirements.

Core Competencies

• Attention to Detail : Strong ability to manage and track billing and collections accurately.
• Problem-Solving : Ability to resolve billing discrepancies and disputes efficiently.
• Communication : Excellent verbal and written communication skills for dealing with clients.

Work Environment

• Professional office environment (or hybrid/remote if applicable).
• Occasional travel may be required.

Compensation & Benefits

Defense Holdings, Inc. (DHi) offers a competitive compensation package including:

• Competitive base salary (commensurate with experience)
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and Holidays
• Life and Disability Insurance
• Professional development opportunities

Equal Opportunity Employer Statement

Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.